ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.34/5
Customer service:
4.16/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2024-08-03

Great customer service! Prompt shipping! Great prices!

"We ordered a pump for our washing machine. Received it quickly however was damaged in shipping. Customer service rapidly replaced it. Very impressed and their prices are better than competitive! Thank you! Washing machine is now back in service! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-05
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for taking the time to let us know how we did. We are happy everything worked out. We appreciate your business!

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-08-03

Great experience

"Usually I dread repairs of this kind. Appliance parts pros made the process as close to painless as possible. I especially like the troubleshooting help I received from the other DIY testimonials. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-08-05
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

We are happy to hear that our website was helpful. We'll be there for you next time, too!

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-08-03

Easy Peasy

"AppliancePartsPros.com made it easy to troubleshoot my dryer and order the right parts. The installation videos were also appreciated and the standard shipping was speedy. This was already the second time this year I had to fix my aging dryer. I hope I won't have to repair it again for a long time. But if it ever breaks down again, I'll be happy to return to AppliancePartsPros.com for parts and advice. "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-08-05
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for taking the time to review our site. We are happy that everything worked out. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-08-03

Gas Valve for KitchenAid Stove

"Excellent fast delivery. Exactly what I ordered."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-05
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for sharing your experience. We are happy to hear that the repair went well. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Dixie
Customer Correspondence Team


Verified
5/5

2024-08-02

Great service at a great price

"The part I needed was easy to find and the price was lower that other sites wanted. Delivery was prompt. The instruction video was superb and very helpful. Highly recommend these folks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-08-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We appreciate your endorsement!

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-08-02

Good customer service

"Prompt and fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We are glad you liked our services.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-08-02

Great parts

"Fast and easy delivery, 100% recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for using our site and for your feedback. We appreciate your endorsement!

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-08-02

Satisfied

"Product came in time and worked perfectly "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-08-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We are happy to hear that the repair went well.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-08-01

Amazing company

"We were told my water filter would arrive in a week to 10 days and it came the next day. Thank you!!!! "

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Rep reply posted 2024-08-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We aim to please! We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-08-01

Absolute pleasure ordering from you

"Your website was easy to use. Got the exact part I needed at a better price than your competitor. Shipping was quick. Would definitely use your company again…in fact I bookmarked it"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-08-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We look forward to helping you with any future appliance repair needs you may have!


Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-08-01

Thank you

"I love your business model of having easy to follow videos for the repairs I need to make. I did struggle a little bit with finding the old video to replace my drum rollers in my 18 year old LG dryer. But I found a video that was similar that worked."

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-08-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-08-01

Quite Satisfied

"I ordered a part for my stove on Monday and the part arrived on Wednesday. Sooner than I expected.That was with normal shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-08-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We are happy you chose us to help you fix your appliance.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-07-31

Tops in customer service.

"Part was easy to find online, checkout was simple and delivery was ahead of scheduled date."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-07-31

Water pump was a perfect fit

"Ordered a water pump for my kenmore front load washer. It was a perfect fit "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-07-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy to hear that the repair went well! We are glad you chose us to help you to get the correct part needed in repairing your appliance!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-07-30

Exact fit for my Whirlpool Microwave

"Quick delivery no problems "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-07-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy to help with your repair and shipping the part to you quickly! Thank you for taking the time to leave your review!

Kind Regards,
Kallie H.
Customer Correspondence Team”