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Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.09/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2022-06-14

They came through for me!

"First order was damaged in shipment. They resent the item at no cost to me. Very happy with their service."

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Rep reply posted 2022-06-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-14

Perfect replacement part

"My daughter’s husband shattered the lower glass shelf of their LG refrigerator when he tried to clean it while it was still cold. AppliancePartsPlus made it easy to find the correct replacement part and have it shipped to her house. She said: “We got the glass today! It fits like a glove!! Thank you so much! It was so freaking annoying not having that shelf! You are the best dad ever!!! Love you!!!! "

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Rep reply posted 2022-06-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-14

GE fridge hinge

"The parts arrived quickly and solved the door closing problem."

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Rep reply posted 2022-06-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-12

Easy to find the parts you need!

"I tried a couple other sites first, but even when I thought I found the parts I needed, there were not always pictures to verify what I was getting. This site is easy. You enter your appliance model number and you get a series of exploded parts drawings. Once you identify the main area, you can zoom in, see the part, and then verify that it's what you need. Shipping options allow you to expedite, and parts are delivered as promised. "


Rep reply posted 2022-06-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-11

Easy, quick and just what I needed.

"My dryer was squealing, now it sounds brand new."

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Rep reply posted 2022-06-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2022-06-11

where is the replacement electric burner unit for my kichen aid stove that i ordered .

"stil waiting for my stove burner coil "


Rep reply posted 2022-06-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. I apologize for the delay in receiving your item. I show that the item was delivered today, on 6/14. If you have any additional needs, please let us know.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-10

First rate customer service

"I ordered a replacement washing machine pupm which arrived with a broken housing. I called, sent a picture, and a new one was posted that day. I could not ask for more."

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Rep reply posted 2022-06-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-10

Order was timely, but way overpriced!!

"I appreciate getting the part I needed but to pay $50 for an inexpensive piece of plastic wrecked the experience. "

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Rep reply posted 2022-06-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-10

Very quick delivery and the part was as advertised

"Very quick delivery and the part was as advertised. My dryer was older than the models in the installation videos but the information was useful."

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Rep reply posted 2022-06-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-09

Perfect Fit

"I have ordered two times and the service is easy and fast. The parts are identical.
Thank You
"

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Rep reply posted 2022-06-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-09

dryer belt

"The part was exactly what i ordered and it came faster then i expected.

Thanks
"

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Verified
5/5

2022-06-09

My Go-To Source

"Appliance Parts Pros helps me keep my major appliances alive and avoid expensive replacement. They are my go-to source for parts and how-to information."

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Rep reply posted 2022-06-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-09

Top Notch

"This company is great to deal with. Received parts as they said and on time. Had a question about a problem and "Ask a pro" in which they responded within 2 hours!
Thank YOU
"

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Rep reply posted 2022-06-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-08

If you need a part - and fast!

"If you need a part, and fast, for a down appliance - Appliance Parts Pro is the place to go!"

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Rep reply posted 2022-06-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2022-06-08

Parts different from original

"The recommended came quickly so that was a big plus. However, they were different than original parts for model specified. Spliced them in but freezer and refrigerator still are not cooling to proper temps. Not sure if it’s because of parts or a different problem, or what to do next. "

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Rep reply posted 2022-06-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. Manufacturers do change the design of parts frequently in an attempt to make parts compatible with as many of their appliances as possible. We only carry original manufacturer parts, as long as you research the part by model number, you can be assured the part is correct for your unit per the manufacturer. I apologize for any confusion.


Kind Regards,
Cheryl T,
Customer Correspondence Team”