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Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.09/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2022-06-02

Quick delivery and exactly the right quality part.

"no fuss, made my repair project quick and easy. "

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Rep reply posted 2022-06-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-01

Great company

"This is the second part I've ordered from AppliancePartsPro.com and my experience has been excellent both times. The have a good tool to verify that the part you're ordering is compatible with your appliance. Checkout is painless and both times the part arrived quickly. In short, I'll only order parts from these guys in the future."

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Rep reply posted 2022-06-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2022-06-01

The best ever

"The best ever the parts and the delivery time was awesome."

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Rep reply posted 2022-06-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-01

Right Parts QUICK!!!!

"Watched their video and ordered parts. Parts came in two days, and I repaired a washer that appliance repairman said "wasn't worth fixing" for $50.00 in parts and 45 minutes labor and I'm NOT an appliance guy!! These guys rock!!!"

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Rep reply posted 2022-06-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-01

Excellent service

"On time and good quality parts"

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Rep reply posted 2022-06-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2022-06-01

DISHWASHER BASKET

"It was suppose to be white, the one I got was gray"

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Rep reply posted 2022-06-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I apologize for any confusion, but if you look at the photo of the part you ordered (here: https://www.appliancepartspros.com/frigidaire-rack-assembly-808602402-ap5806807.html), you ordered a gray dishrack. However, if you will contact us with your model number, we can help set up a return for this dishwasher basket and help you locate a white one for your unit. Let us know if we can do anything else to help.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-31

Efficient Service!

"I love that you can type in you model number and assure that you get the right part for your appliance. They are so efficient at getting you the right part ASAP. I will keep coming back for all my appliance repair needs."

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Rep reply posted 2022-06-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-31

Motor for Auger

"The video helped me feel confident to order and install a new motor to turn the auger in the Ice cube box to dispense ice. This saved me the headache of a service man to come out and most likely buying a new refrigerator and $ for the labor and upcharge on the parts. The web site was easy to use as this is my third time ordering parts. First it was a relay switch then a heater for the coils then sensors for the freezer. Hope it works for another 12 years ! Thanks

"

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Rep reply posted 2022-06-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-31

Easy to order and fast delivery

"An easy fix that cost less than 15$ saved my fidge from the dump… "

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Rep reply posted 2022-06-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-31

Very fast and quick.

"Super quick and part came as described "

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Rep reply posted 2022-06-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-30

Got what I needed, fast.

"Right part first try. Shipped early. Shipping is expensive though. 11 bucks for a small 9 dollar part."

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Rep reply posted 2022-06-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-30

The right part at a good price and fast shipping.

"My problematic whirlpool range suffered a stuck cooktop valve. With Appliance PartsPro I fixed it myself in under 1 hour. Other on line vendors charged more for the same part."

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Rep reply posted 2022-06-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-29

The right part, quickly and at a good price

"Title says everything. No need to repeat here."

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Rep reply posted 2022-06-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-29

Got what I wanted

"I needed to replace the glass dish in my Frigidaire microwave. Appliance Parts Pros had the exact part I needed, at a price slightly lower than the manufacturer. The item was delivered as expected by FedEx in good condition."

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Rep reply posted 2022-06-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2022-05-29

Horrible customer service.

"No help all. Worst customer service. Bought item from another company !"


Rep reply posted 2022-06-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I apologize for any inconvenience, but we had to cancel your order for potential fraud because the information provided did not match what was on file with the credit card company.

Kind Regards,
Cheryl T,
Customer Correspondence Team”