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Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.09/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2022-05-29

Great product and perfect fit

"We have an older Sears dishwasher and the wheels were beginning to break off on the sliders on the lower portion of the dishwasher. I replaced all of them. Perfect fit and exact replacement. Service was great also for the delivery."

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Rep reply posted 2022-06-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-28

Excellent!

"I've ordered parts from APP before. It's always been easy to find the parts I need.
The prints and technical advice also help if you need it. Best of all the prices seem reasonable and the parts have always arrived quickly.
"

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Rep reply posted 2022-06-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-28

Great company

"I am an appliance tech and have used appliance parts pros for 15 + years. Always had great service. Recommend to anyone, especially diy's. You dont have to be a pro. Their videos explain it all incl'd the technical level required. "

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Rep reply posted 2022-05-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-28

Always phrased with this company

"Great videos and always the right part"

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Rep reply posted 2022-05-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-27

Thermal Fuse

"Diagnosed a defective thermal fuse on my Samsung dryer. AppliancePartsPros had the part and it was delivered very timely under standard delivery. Plugged it in and my dryer sprang to life. "

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Rep reply posted 2022-05-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-27

Great company

"My parts came in ahead of the promised date. The instructional video made installing them a breeze. Will never use anyone else for appliance parts."

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Rep reply posted 2022-05-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-27

Fast Shipment

"Parts arrived quickly , worked as it should back in business."

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Rep reply posted 2022-05-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-27

Excellent service

"The parts were priced fairly and shipped very quickly and arrived on time I couldn't ask for better service."

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Rep reply posted 2022-05-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-26

Jim

"Had ordered the wrong part online, called them within 3 hours and the customer rep. stopped that order and shipped the correct part. The desperately needed dryer part arrived in less than two days. Customer rep was very knowledgeable and courtious."

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Rep reply posted 2022-05-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2022-05-26

Easy instructions but the dishwasher doesn't work anymore

"The video explaining the assembly of the rollers was easy to follow and the actual assembly went well. However, the upper rack no longer aligns with the water source in the back. The dishwasher is unusable. We provided the model number and serial number when ordering the parts; the new parts were different from the original, but we figured the parts were updated. The original rollers were all plastic; the replacement parts were metal and plastic, making them more durable. After spending over $50.00 for the parts, we now need to buy an entire new dishwasher. That's a big waste of time and money."

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Verified
5/5

2022-05-25

got the part fast!

"part was on backorder thay got the part fast and shipped fast!"

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Rep reply posted 2022-05-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-24

Great product

"No trouble finding part online"

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Rep reply posted 2022-05-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2022-05-24

"Installed control board worked fine for a few washes -new problem developed - starts washing when i close the door."

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Rep reply posted 2022-05-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. If you're still having issues, give us a call and we'll help you out!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-23

Washer lost it's mind

"Very responsive. Got just what I asked for. "

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Rep reply posted 2022-05-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-23

Just as described

"Video helped, part was as described. I will recommend to others and be a repeat customer. "

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Rep reply posted 2022-05-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”