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Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.09/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2022-05-22

Great help and information

"I was able to use the system to locate the correct part. Installing it was easy due to provided information. Thanks "

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Rep reply posted 2022-05-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-22

Dryer door catch fixed the problem

"The suggestion to pinch with pliers did the trick removing the defective latch"

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Rep reply posted 2022-05-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-21

Missing Part Corrected Quickly

"There was one part missing from my order. I called up customer service and told them the problem. They took care of it immediately.
I'm very happy with the customer service and the parts I received.
Thank you!
"

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Rep reply posted 2022-05-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-21

Great company to work with

"We have used this company for our Bosch dishwasher, LG washer, and Kitchenaid refrigerator. They always have the part that we need and the videos on how to fix the appliances are awesome. I would not think of looking anywhere else for parts. They ship fast and we get the part no later than 2 business days. If you are looking for a part and can do the repair yourself, look no further than Appliancepartspros.com.
"

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Rep reply posted 2022-05-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-21

I’m impressed!

"My order arrived much sooner than expected, but one of the two items was wrong. A quick call to customer service straighten that out and within 3 days the correct part was here. I’m impressed! "

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Rep reply posted 2022-05-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-19

Correct parts - fast delivery

"Easy way to get the appliance part# I need"


Rep reply posted 2022-05-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-19

Good

"Very good service ... thanks "

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Rep reply posted 2022-05-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2022-05-19

Doubled my payment

"Yesterday I got an alert on my phone that said I charged 110.60 on my discover card!
I immediately froze my Discover card account!
"

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Rep reply posted 2022-05-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I apologize for any confusion about the charges. Though the order was placed on 4/28, shipped and delivered as of 4/29, our system glitched and did not show the order as shipped. Because we do not charge for an order until it ships, the charge appeared on 5/17. So, there should be only one charge on your account from us. I am sorry for the worry this must have caused,

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-19

freezer

"our 10 year old freezer went out. We had it diagnosed. We ordered the part, paid for next day delivery. The part arrived and it didn't fix it. My husband spoke to 2 really helpful ladies, the 1st part was bad, they sent a replacement.
It's working like a dream
Thank you
"

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Rep reply posted 2022-05-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-18

Sent as promised worked once installed

"Will use again appreciate your company!"

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Rep reply posted 2022-05-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-18

Positive Experience

"I ordered an ice maker auger and it arrived much sooner than they projected. Good service and good parts. Ill use them again if I need parts in the future."

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Rep reply posted 2022-05-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-18

Immediate service

"I appreciated the quick delivery!! I was able to get the job done on time with the delivered part. "

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Rep reply posted 2022-05-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-18

"I especially like the speed that my order received. Thank you."


Rep reply posted 2022-05-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-18

quick and prompt delivery

"ordered the microwave part which was exact and better priced than the manufacturer, that arrived earlier than stated."

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Rep reply posted 2022-05-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-05-18

Excellent Service!!!

"May 18th, 2022

My original order (#14377132) of 2 G.E. ignitors were never received and AppliancePros.com filed their claim with FedEx and then immediately reshipped my order (#14387067) which has now been received.

I have been doing business with AppliancePros.com for many years and their service, reliability and professionalism are outstanding and greatly appreciated.

Sincerely,

Irving Goldenberg

"

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Rep reply posted 2022-05-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. I apologize that there was a delay when the courier lost your package, but we are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”