"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"The delivery was timely but the product didn't appear to be wrapped factory fresh I haven't installed it yet I don't know if it works. Hoping for the best"
"Finally a website easy to navigate and concise explanations. Thank you, will certainly be ordering in the future"
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Easy to find parts on their website, easy checkout process"
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I placed an order for two products. One of the products was on backorder, however, I got both items within a week. That's fast service!"
“Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Good company to work with. Kept me informed of the shipment "
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Very quick and just as ordered"
“Thank you for writing this review. We hope the repair was successful.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"This place charges and arm and a leg for shipping. Cumtomer service is unreal. I waited 6 days for a fuse to to get shipped. They charged me 11.00 to ship an item that could have been shipped for less than a dollar. When I called them to cancel the item after the 4th day, they said it couldn't be canceled as it had been released for shipping. Two days later it finally arrived, 6 days in total. I went to a repair shop near me and they gave me two of the fuses for free. Appliance parts pros offered me a return shipping label for 12.00. Don't ever buy anything from this company. Flat out rip off."
“We apologize if our pricing didn't meet your expectations because we strive to have the most competitive pricing for all parts that we sell. We source everything from the original manufacturers, and while our prices are based on theirs, we do our best to offer the most affordable parts with the best benefits that our competitors can't match. For example, we offer free technical resources and a 365-day warranty that many other retailers won't match.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Get your machines info, drop it in the search bar, and the correct part is on its way to you!"
“Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Excellent Service. Ordered part Friday afternoon and received it on Tuesday."
“Thank you for sharing your experience. Don't forget to check us out on Facebook.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Good prices, great selection and quick shipping - shipped and delivered as expected. Exact replacement for original part for dryer purchased in 2004. 2nd part ordered in one week, both exactly as expected. Appreciate the honesty and reliability."
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I was able to find the part and place the order in about 15 minutes total including finding my model number. Order arrived within two days and it took about 15 minutes to remove the shelf, install replacement hanger and then replace the shelf and install the drawer.. EZPZ"
“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Easy to order and quick delivery just what I ordered "
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I simply removed the old filter and replaced it with the new one--Voila!"
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Great easy ordering and web site plus fast delivery"
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"It was exactly what we wanted, but the price was wasn’t!"
“We apologize if our pricing didn't meet your expectations. Unlike many other vendors, we source everything from the original manufacturers to ensure quality and compatibility. We also do our best to offer the most affordable parts with the best benefits that our competitors can't match, like free technical resources and a 365-day warranty.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for letting us know how your experience went. Please remember, if there is any issue with the part, we do have a 365 day warranty!
Kind Regards,
Cheryl T,
Customer Correspondence Team”