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Product & services pricing
4.02/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.31/5
Customer service:
4.08/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2021-11-13

Quick and a good price.

"Quick shipping, an exact replacement part, all necessary hardware included, and the best price. I would buy here again. "

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-12

Fast Service

"The parts were correct and delivered ontime"

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-12

"Fast and the right part. The only thing they didn't do is install it."

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-12

Perfect item and delivery

"Needed new oven rack. It was easy to find the correct ones and they weee shipped within 3 days. "

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-12

I appreciate the help from appliance parts web site to make an easy fix

"The information from the web site helped identify the parts needed for my fix. "

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-11

Right part, fast

"Diagrams ensured ordered correct part and was delivered to NY in 2 days. Easy replacement and perfect fit. "

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-10

Good service

"The part arrived in a few days. It did not fix my problem, so I repackaged and returned it. Presently waiting for APP to process refund.
"

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Rep reply posted 2021-11-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2021-11-09

Need improvement of shipping and customer notification

"Order came with missing items then the shipment of the missing parts came damaged. These is a QC improvement needed. "

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Verified
5/5

2021-11-09

Food Processer

"When I went to use my Food Processor I could not find the Stem that fits into my disk to shred cabbage. I ordered one from this company and it came very fast! Thank you
"

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Rep reply posted 2021-11-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2021-11-09

Not happy

"This does not fit and the knob is completely blank, no high, low, etc"

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Verified
4/5

2021-11-09

"The part was better than original, no instructions but not to hard to figure out. Wife is happy once again."

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Rep reply posted 2021-11-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-09

Fair price, fast shipping

"I found parts here that I couldn't find anywhere else. Site was super easy to navigate, price was very reasonable, and I received my order in just a few days. I've ordered items here before that even the manufacturer had discontinued, was so happy to discover someone still had them available! Will definitely continue to shop here, I expect I'll need more parts to keep my aging appliances in good working order."

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Rep reply posted 2021-11-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2021-11-08

Good service. A bit pricey.

"The part was easy to find. Easy to verify. A little bit much for basically a piece of advice but otherwise good service. "


Rep reply posted 2021-11-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-07

DRYER 20YRS OLD

"GREAT DRYER RUNS LIKE ITS BRAND NEW.YOU GUYS ARE GREAT."

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Rep reply posted 2021-11-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2021-11-07

Item condition

"Filters were bent when received. I had to straighten them out."

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Rep reply posted 2021-11-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”