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Product & services pricing
4.02/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.31/5
Customer service:
4.08/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
2/5

2021-11-03

Delivery snafu

"I still have not received the item. The shipping info said I would receive it 4 days ago. Now, it shows a different carrier and another week before it will be delivered.
Delivery was $10.00 so not cheap.
"


Rep reply posted 2022-06-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. It looks like the courier lost your package, but we did ship a replacement at no cost to you. Hopefully, this makes up for the snafu.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-03

My goto for DIY appliance parts

"I always order parts from appliance parts pros when one of my appliances is needing some work. I have ordered from them for years now and have always been satisfied. Ordering is easy and if you need to speak to someone they are very nice and helpful. I will continue to order parts as needed from AppliancePartsPros.com.
Thanks!
"

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-03

Good purchase

"on time right part thumbs up"

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Rep reply posted 2021-11-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-03

Part for Whirlpool frig

"The plastic ( ie really flimsy piece for an expensive appliance ) bar divider between the vegetable drawers, broke…. Again…a poor choice for this use, imo). Called the dealer, they gave me the number for their repair person, he never called back! So…I went online…bought from you, it was easy peasy… came immediately, my son pit it on..took about 30 seconds. Thanks!!!"

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Rep reply posted 2021-11-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-03

Replacement silverware tray

"My 10 year old Kitchen Aid silverware tray had holes in the bottom. The replacement arrived promptly and was a perfect fit/replacement. "

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Rep reply posted 2021-11-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-02

Great service

"I ordered a belt and it came fast and exactly what I ordered. The online person did good and helped me get the correct belt."

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Rep reply posted 2021-11-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-02

"Water valve for my refrigerator fits perfectly. Also fast delivery."

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Rep reply posted 2021-11-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-02

Great company

"Fast Shipping and as described"

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Rep reply posted 2021-11-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2021-11-02

Prompt and helpful

"I received my parts quickly and the video was helpful in putting them on
"

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Rep reply posted 2021-11-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-02

Appliance Parts Pros always have what I need

"I have had great success finding parts for my refrigerator, washer, dryer, and oven at Appliance Parts Pros over the years. And they have great how to videos to help me with the repairs. "

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Rep reply posted 2021-11-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-02

Fast service, fair price

"Got what I needed, quickly and had no problems with the order"

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Rep reply posted 2021-11-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-01

Quick fix

"Easy and efficient. Solved our problem."

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Rep reply posted 2021-11-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-01

Quick

"They had the part. It arrived quickly. Great service."


Rep reply posted 2021-11-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-01

spray arm

"got it on time, right piece, easy to install"

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Rep reply posted 2021-11-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-01

AppliancePartsPros

"Appliance PartsPro was quick at sending,and the price was great. But with FedX I’m still waiting for my part let’s see if I get it tomorrow."

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Rep reply posted 2021-11-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”