"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Great fit and easy install of replacements. "
"Quick delivery. Will order from them again"
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The videos were super helpful and very exact. Parts arrived quickly.
"
“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Dryer motor not turning. Found how to fix video on App. Parts site. $19 part arrived in 2 days. Great resource!"
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"My experience was perfect. They had the part, and shipped it to me immediately. It arrived a day earlier than I expected. "
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Our dryer was making a horrific screeching noise for the last month. I took it apart and found that it had a worn rear bearing/bushing and the upper front felt was worn through. I found the exact parts I needed and added a drive belt since I would have it apart any ways.
The parts arrive quickly and now our 20 year old dryer works like new after an hours worth of my time!"
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I have used this website many times. They always have what I need, or a good substitute, and it always arrives in the next day or two."
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Pros
Good web site and videos
Diagrams make ordering easy
Cons
Paid for faster shipment (standard), but parts arrived 5 days after promise date (total 8 days from order)
One part back-ordered, even though it was shown as in-stock on web site
"
“Thank you for choosing AppliancePartsPros.com. I apologize that there were problems with your order this time. I have refunded your shipping as a courtesy due to the late arrival and the backorder. Again, I'm sorry this order didn't impress you, but I hope you'll give us another shot.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Their parts fast service and diagrams help me fix my refrigerator fast"
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Kitchen Aid refrigerator quit cooling and freezer too. Googled my model number and issue, came up with a video of a common fix so I went with that. Replaced the compressor start relay and capacitor, problem solved!
I fly business jets and fix them for a living, wish that these folks supported fix-it videos and parts for my rocketship!!! "
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The new belt was installed and started making noise after one day. I took it back apart and the belt was shredding. Did not appear to be oem. On the plus side…the how to videos are quite good."
“We appreciate your feedback. Thanks for letting us know. We do offer a 365 day warranty on our parts, so we will gladly replace that failed belt at no cost to you. Just give us a call at 1-877-477-7278 or chat in on our website to let us know the problem you had with your items.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"It was as easy as they said it would be to fix. I received the part fast and was very happy wit the service "
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The parts arrived quickly; were correct; and fit well.
I would not hesitate to order from you again.... thank you!"
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Talked with the rep who was very helpful with what part I needed and offered to also help me install online."
“Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"We used the repair tips in AppliancePartsPros website to diagnose two main problems with our 15 year old Whirlpool refrigerator. Ordered 3 parts, ice-maker, damper control and thermistor. They arrived within a week. Watched the videos and did the installations without a problem. Working perfectly now, consistent temperatures, lots of ice, and no frozen vegetables. Thank you!"
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for sharing your experience. Don't forget to check us out on Facebook.
Kind Regards,
Cheryl T,
Customer Correspondence Team”