"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Fast and reliable. Glad they had my part in stock."
"My ice machine still does not work. Grr! "
“Thank you for sharing your experience. Don't forget to check us out on Facebook.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"They send the wrong part for my refrigerator and I must pay to return their part and wait almost two months for a refund. Please stay away from this store. They don't keep their promise."
“We're always striving to improve our customers' experience, so we appreciate your feedback. It looks like your first order was for an incorrect part. It looks like part # W10882878 (AP6029857) is correct for your model Model number GI5FVAXVL01 and serial number Serial KY4358638. It looks like you were able to place an order for that part. If you're still having issues, please let us know and we will continue to work to resolve them.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The replacement water valve was delivered to my door within 22 hours (0.9 of a day!) It worked fine! The online video of a replacement was particularly helpful in light of a change in the type of connector to the discharge tube. Thanks!
Don Hendrix"
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The prices were competitive with no out of stocks and/or back orders. Delivery was prompt too."
“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The how to video to replace dishwasher gaskets was very helpful.
The shipping time was fantastic. Received gaskets the following day. Thank you."
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Ordered racks for my oven. They were here within 4 days!"
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I received my parts exactly when they said they would be delivered! "
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"AppliancePartsPros.com is always my first stop when an appliance isn't working correctly, and they've never let me down. I've repaired my washing machine three times with their parts and videos. This time, they cheerfully canceled my order for a refrigerator repair part when I figured out that it was really and truly done for. Great customer service and one of the best ordering/instructional websites I've seen for any business."
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Verified with staff the part was right, came with excellent wiring instructions as part was configured slightly different in the back. Stove works perfectly."
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"100% satisfied - perfection "
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"It turned out that they didn’t have what I need, but they searched with me on the phone for a long time before I decided to stop wasting their time. And the item I ordered that was wrong was refunded very quickly. Top-notch customer service!"
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Got the right parts fast and easy shopping."
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Received OEM parts with very fast shipping. Will definitely use again..."
“Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Received part next day. Was packed great."
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”