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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2021-02-28

Always on the spot.

"They always have the part I need. Even for older appliances. Matching model number to parts on the site is great. Quick and easy to find the part you need with no worries of it not being the correct one. Sorry appliance repair guys. When it is out of warranty I have to do it myself. "

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-28

Quick service & good product

"Quick service & good products"

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-28

As always, excellent tech support to help me effectively troubleshoot the problem so I order what I need

"I tend to get called to help whenever anyone in out extended family has problems with an appliance. I'm handy and have spent over 50 years fixing things - or at least working on things and sometimes making them better in the process. But appliances, especially the modern computer based ones, are definitely not in any of my main wheelhouses. I discovered Appliance Parts Pros years ago, called their tech support and was stunned when a human actually answered. I was even more stunned with their patience walking me through troubleshooting my problem without making me feel like an idiot. I have consistently had many similar experiences with their tech support over the years. Their videos and other online resources are second to none, at least any I've come across. Their prices are also very competitive, and their shipping is quick. "

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-28

Great repair Videos, Super helpful and tailored to the appliance by model number

"AppliancePartsPros are just that they are pros. The Videos make purchasing a part from that a sure repair. I look like a pro when I show up a the friends how to fix an appliance and I know what to look for and what to replace.
Thank you AppliancePartsPros
"

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-27

oven igniter

"I went with a genuine GE part, lightning fast shipping and installation was very easy!"

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-27

A+ SERVICE

"This is the third time I have used your service. Each time the correct items have been shipped, and arrived on a timely schedule.

Very pleased with your service.
"

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-27

Delivery

"Delivery on time
No complaint
"

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2021-02-27

Refrigerator parts

"Thank you April, I appreciate all your help with helping me get correct part for my refrigerator!! "

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-26

Excellent

"Easy ordering, arrived quickly and works well."

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-26

Washing Machine Repair

"Parts fit perfectly and the training videos walked me through what I had to do and the tools required."

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-26

Just what I needed!

"The sales consultant was able to find the refrigerator gasket I needed even though the mfg had discontinued the part. Great to get a real person who is knowledgeable and able to help quickly!"

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-26

Replacing bake element

"I tested the existing bake element in my GE stove and found it had burned out. Searched by serial number and determined AppliancePartsPros had the part. It arrived in two days along with instructions. Using a pair of pliers and a nut driver, I replaced the defective element in less than half an hour. "

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-26

Quick and easy

"It was easy to find the part I needed. It came quickly and worked perfectly!"

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-26

Extant delivery time.

"The parts i ordered came with in 3 days . Extant delivery time. The video's are great .

Thanks again.
"

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-26

It came in great time

"I ordered a part per my plumber,but when it came it was nit the part we needed so I had to return it ...make sure your part is what you need because it is expensive to return an item especially in a large box...just saying. The ordering was easy and the shipping great timeQQ"


Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”