"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
" Very good! Right part "
"Haven't received the part yet."
“Thank you for sharing your feedback with us. Your part is currently on backorder, which means that we are waiting to receive more stock from the manufacturer. I apologize for the inconvenience.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Ordered 1/12/21 showed up today (1/20/21). Not in a hurry so I opted for "economy" shipping which isn't fast. Even then, it is about $9 shipping on an $18 order or 1/3 of the total order. Hose, nozzle and clamps showed up in a medium envelop. In all fairness this was the least expensive source for the parts I needed. "
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Part is correct to match machine. A little pricy but arrived in about a week. Will do business with Parts Pros again."
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"part out of stock - still waiting"
“Thank you so much for taking the time to give us feedback. It looks like the manufacturer discontinued the part while we were waiting to receive more stock. I apologize for the inconvenience.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"They have charged my card once then refunded it then charged it again . I don't know there i stand on getting my part or when."
“Thank you for your valuable feedback. That first charge you saw was a hold placed on your account, but your account was not charged until the part shipped. I do apologize for any confusion.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"It is not your fault the piece didn't do what I thought was supposed to do, my washer drain the water, but doesnt agitate or spin, I thought by getting the piece it was going to work, my fault, I'm old, and sick, and I thought I could fix it...thanks anyway"
“Thank you for using our site and for your feedback. If you need further help diagnosing your appliance, don't hesitate to call us. We offer free technical advice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Easy to find the part I needed, ordered it for a reasonable price and arrived when they said it would. Thanks"
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"My order has yet to be fulfilled. "
“We're always striving to improve our customers' experience, so we appreciate your feedback. I apologize for the delay, but I do show that your order has now been delivered. Please let us know if this is not the case.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Product fits perfectly. Arrived when promised, I'm completely satisfied!"
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Ordered parts for my refrigerator. Looked on YouTube for a guide to install. Thank you"
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"There was a problem with the initial order which was corrected immediately and with no hassle. One mark of a good company is how they react when there is an issue. Mistakes will occasionally be made, but how quickly they are resolved reflects a company's level of customer service. AppliancePartsPros passed this test with flying colors."
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Great helpful people. Prompt shipping."
“Thank you for writing this review. We hope the repair was successful.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"right part, on time, right price"
“Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I was looking for a replacement of a broken shelf for my refrigerator. AppliancePartsPros website was easy to navigate and I was able to match the exact replacement part I needed. Smooth transaction that needed no additional communication with vendor. The part arrived as estimated and the product was as described. The replacement was seamless and my refrigerator is fully functional again. I'll be needing more parts in the future and I know where to find them. Thank you.
"
“Thank you for sharing your experience. Don't forget to check us out on Facebook.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”