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Product & services pricing
4.01/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2021-01-31

Highly recommend these parts.

"Parts came in good time and all OEM parts. 3rd time using them with great success each time. "

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-31

Excellent

"Received parts promptly but realized I didn’t need both so was going to return one part but had difficulty with the form and called customer service. I was connected with a representative named Sally who was beyond excellence! She was so helpful and is a great ambassador for your company! "

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2021-01-29

Never got item

"After checkout didnt even get any notifications on purchase or shipment of item. Had to call them and they give no reason why product wasn't sent."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your feedback. It looks like your order was on backorder, which means that at the time of ordering we did not have any of the part in stock and were waiting to receive more of the part from the manufacturer. I apologize for the inconvenience that the wait caused.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-31

Parts

"good parts and prices. Thank You"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-31

Good Service

"Dishwasher would not start. The company identified the problem and had the part. "

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-31

Great parts site

"Was great for parts and diagrams"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-31

A very helpful parts source

"I had a GE washer problem and the information on Appliance Parts Pro was very helpful in fixing my machine. The customer reviews and cust serv person on the phone were great. Thanks."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-30

Came a little early and worked like a charm!

"Dishwasher seemed dead suddenly, but had power. No response on the UI. We had a stable green light on the control board, which means UI board not connected. This indicated the UI board was dead and needed replacement. Quickly found the right part number for our model, and the part was shipped and delivered in two days, as promised, but came early in the morning on the second day. Part came with a sheet explaining the jumper position for our dishwasher model. Very easy to set. Plugged it in and worked as expected. Dishwasher is back in order in just two days. Woohoo!"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-30

Dryer quick repair

"Dryer quit working and we just returned from vacation. Found out the timer was bad. Ordered timer and it was here by noon the next day. Watched video and was back in business in less than 24 hours."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-29

Great job!

"Fast shipping. User-friendly website. Fast shipping!"


Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-29

Looks Great; Shipped On Time

"The display cover was an exact replacement. Looks great on my 7+ year-old (vintage 2013) LG fridge, Model LFX31945ST/02. When it was new, I had mistakenly tried to peel off the clear plastic film that's on the icemaker/dispenser control panel Display Cover, thinking that it was supposed to be removed. Wrong! For all those years, I tolerated the nasty-looking display with the plastic film partially peeled off. I finally decided to look into replacing it. The cost of the replacement was more than I had hoped, but I bit the bullet and ordered it.

The repair was a much bigger chore than I had expected. I couldn't find any helpful Utube videos. The only hint
I discovered for my exact model offered this: "To replace the display cover you will need to remove the dispenser assembly. To do this, remove the drip tray and place your hand on the bottom where the tray was. Push down and pull straight out and this should release the dispenser cover. Remove the dispenser cover and you will be able to gain access to the cover to replace it."

The drip tray came out quite easily but, try as I might, I could not get the dispenser assembly to come out. It didn't budge a bit. I resorted to using a 1-inch thin putty knife and carefully prying around all edges of the assembly. I managed to do this without breaking the numerous tabs that hold it in place. It was then a fairly straightforward job to (1) unplug all the cables and remove the assembly (I cleaned it up while I was at it); (2) remove the screws that secure the display panel's circuit board; (3) unsnap the tabs that secure the cover (several tabs broke off, but who cares); and (4) carefully snap in the new cover (I first removed all of the old foam-seal adhesive). Then reinstall the screws, reconnect the cables, and carefully snap the assembly back into the door.
"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-29

Excellent

"Right part great price quick shipping"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-28

Received the wrong part

"Glad they are correcting y"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-28

Appliance repair.

"very nice people, polite and very helpful, thank you R.Belluso"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-28

My Go-To Source!

"3-for-3 on recent orders! They are now my go-to source! Very fast, accurate, easy, and have helpful videos!"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”