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Product & services pricing
4.01/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2021-01-27

KitchenAid Oven Knobs

"Experience was great! Knobs exactly what I ordered, fit just right. Received in a timely matter."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2021-01-27

This rating would have been a 5-plus!

"This rating would have been a 5 plus based on my experience with the sales staff, however I have yet to receive my Bosch outer oven door. The site initially claimed the part was in stock but I have been waiting 2 weeks. I emailed customer service for an update. They too had an excellent response time, however responded that the new ships date will be another 2 weeks.
4 weeks without an oven is pretty rough.
"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-27

Easy & Fast

"The part I needed was easy to locate on your website and delivery was fast."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-27

Fast and efficient!

"I've order twice, great service both times!"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2021-01-27

Whirlpool Refrigerator

"Parts came very quickly, except two different delivery ways. UPS gave to post office was fine. Second through Fed Ex, was dropped at garage on other side of driveway, sat there for 3 days, outside in elements until I called to see where it was delivered to. Product was fine not first time Fed Ex has done this."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-27

Just what I needed

"Part came the next day and fixed the problem. "

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-27

Another satisfied customer

"Parts were delivered on time. Instructional video was very helpful."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-27

Great experience

"Easy-to-navigate website and fast delivery. Thank you."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-26

replacement refrigerator door bin

"I was able to order exactly the bin cover I needed. It came quickly and popped right into the door."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-26

Great video help and good parts fast.

"Got exactly what I needed quickly.
Highly recommend them. Second time I've used them.
"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-26

Always a Great experience!! Have been using Appliance Parts Pros for about 10 years.

"Quick and easy look up model number, easily found the part need and ordered. They always seem to have the parts needed. That is why I go here 1st. Quick turnaround and shipping!"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-26

Very Professional. Had the part in stock, decent price and shipped it right out

"Needed a Bottom Freezer Door seal for LG. They had one, price was very reasonable, shipping was fast, packaging was great and it arrived when they said it would in perfect shape. Followed their video and it installed perfect in about 10 minutes total.

I am doubting that it has fixed my problem at this point but not a problem of these folks. Freezer Tempos jump around all day long from +5 to +25 no apparent reason. not sure if the Refrigerator/Freezer is being effected by Radiant heat that we have. ??
"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-26

Second as good as the first

"The first order was easy and the shelf fit perfectly.
I ordered a second shelf and was called to make sure it was not a duplicate order in error.
When I Assured the sales team that I needed the second shelf, it was processed and arrived quickly.

Both orders were easy and perfect fits.

PJ in NJ
"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-26

Fixed my mixer!

"Fast delivery, fair price, and exactly the right parts."


Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2021-01-25

I don't have my part yet so a rating is premature.

"Tha associate was very helpful to determine which of several listed parts was correct."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”