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Product & services pricing
4.01/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-12-03

Great service few days for delivery

"Everything worked out great
"


Rep reply posted 2020-12-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-01

Smallest piece single spray-arm nut.

"Delivered on-time and the exact part needed. Videos helped me."

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Rep reply posted 2020-12-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-01

Awesome

"Received the part on time. I’m very happy."

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Rep reply posted 2020-12-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-01

Great service and fast delivery

"The ice & water dispenser in the door on my refrigerator went out. Using the videos on the site, I was able to take it apart to find out what was wrong. AppliancePartsPros had all the parts I needed in stock. They shipped quickly and arrived at my house in just a couple of days. It's so nice to have my dispenser working again."

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Rep reply posted 2020-12-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-01

Replacement fridge bulbs

"What we needed, fast shipping!"

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Rep reply posted 2020-12-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-30

Can Not Complain

"The online system was easy to navigate and find the parts that I need. I also had to speak to a rep on the phone that was courteous and helpful on finding 1 part that I could not locate on their site. Shipping and handling fees were appropriate.
thank you for the parts
"

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Rep reply posted 2020-12-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2020-11-30

The part you sent was not the right part for my oven.

"The part I received was not the right part for my oven. I had to make it fit. Took a while to fit it to the oven. It was too big to fit correctly. Since it was Thanksgiving and I needed the oven working I could not sent it back. "


Rep reply posted 2020-12-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us feedback on your experience. We apologize that the part did not fit as expected. If you confirmed that this was the correct part for your unit using the model number, then the manufacturer may have redesigned the part over time.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-30

Right part at right price

"The part I needed was easy to find on the website and the tutorial video was very helpful is making my decision to feel I can do the repair on my own."

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Rep reply posted 2020-12-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-30

Good customer service

"I ordered online and later changed my order on the phone. The customer service rep was cordial, professional, and competent. My order arrived on time and correct."

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Rep reply posted 2020-12-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-29

Good job

"Came quickly and was the exact part we needed"

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Rep reply posted 2020-12-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-29

Extraordinary company !

"Great website helped me to determine the problem with my leaking refrigerator with a how to fix video. The tech I spoke with, Adrian was very knowledgeable and spent time on phone with me analyzing the problem. The necessary part arrived the very next day. I highly recommend this company !!"

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Rep reply posted 2020-12-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-29

Broiler parts fo a 15 month old G E oven

"Great seller and products I called to get help and Ken gave me all the advice I wanted"

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Rep reply posted 2020-12-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-29

PLEASED!

"Item received quickly and in great condition. Thanks!!"

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Rep reply posted 2020-12-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-29

AWESOME1

"I ordered a replacement shelf for a refrigerator. It arrived the NEXT DAY and it took a FEW SECONDS to install the shelf which fit PERFECTLY."

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Rep reply posted 2020-12-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-28

WellDone

"Easy ordering and on time delivery"

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Rep reply posted 2020-12-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”