"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"When I placed this order, the part was not in, but had a reasonable promise date. Unfortunately, now almost two months later, I am on my second back order notification with no firm expectation . I can only hope now that the manufacturer keeps the part order alive so I can get back in business. Otherwise, I am looking at a more expensive proposition. Very disappointing."
"Part arrived - my husband - in the meantime - slammed the micro with his fist (man thing) and it's been working beautifully since. We did not return the part because I am sure it will die soon.
Thanks."
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Ordering parts that I needed was simple and fast. Provide the right information was easy and part needed with price came up nicely.
Check out was simple and fast.
product arrive well packed and on time.
Thank your company and people are GREAT"
“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Information on website was helpful and allowed me to order the correct parts"
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"It was the wrong part it was too small so returned"
“Thank you for taking the time to review our site. We apologize that you didn't get the part you needed. If there's anything we can do to rectify the situation, please let us know.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"My old Amana fridge stopped working and I needed a part. These guys made part identification easy and then shipped it out fast. Good job, well done!"
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Easiest place to do business."
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"A little slow on delivery, came 3 days later than stated but the correct part arrived and it works great. Saved me buying a new dishwasher. "
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Quick service, quality it"
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Fast courteous service. Received washer part in 1.5 days. They also included a how to video on there site."
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Parts were exactly what I needed! Super fast shipping! A fantastic web site offering explosion views of parts needed by make and model as well as repair videos per part. I am a mechanic but didn't consider myself as an appliance guy. With your help, I am now! Thank you for a great experience!! "
“Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The customer chat quickly confirmed the proper item number for my model refrigerator. The ordering process was easy and the shipment arrived in just a couple of days."
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"New door for LG Washing Machine. On Line Chat with Customer Service to confirm correct part number was identified and the part being purchased was original OEM part, not aftermarket. Part rec'd within 3 days of order, simple easy remove old, install new. "
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Knowledgeable and polite service person. Got the right part here ahead of schedule. They also have technicians oh staff who can help with troubleshooting."
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Fast delivery. Great easy instructions "
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“We appreciate you taking the time to leave us feedback on your experience. It looks like your part is on backorder. That means that we are currently out of stock and waiting on our supplier to get more of the part in. We will send that part to you as soon as we have it available. We source all of our parts from their original manufacturers to ensure quality and compatibility, but it does mean that we have to wait on them. I do understand how frustrating this can be when you have an appliance out of order, and I apologize for the inconvenience.
Kind Regards,
Cheryl T,
Customer Correspondence Team”