"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Prompt answer to my question followed by a straightforward ordering process. Parts were delivered as promised although one was noted as back ordered. "
"They make me feel like family! Keep up the great work. Thank you. Doug"
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Fast and accurate. Got here over night."
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Easy-to-use and very helpful wesite for finding parts needed. Love the parts diagrams. Quick delivery, good price, and looks like good info/tech support; what's not to like?"
“Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Never got it. Ordered on the 5th and it still has not shipped"
“Thank you for taking the time to share your experience with us. I looked into your order, and it seems based on your tracking number that it delivered on 11/13. If that isn't the case, please get in touch with us and we'll be glad to help resolve the issue.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Straight forward repair of door boot seal. He was on-time, very friendly and professional, and replaced part and ensured it was working correctly."
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I can't attest to the quality of the part because I had to get one from a local repairman. The inverter in my GE fridge went bad and the part was out of stock. But the process of canceling the order by chat could not have been easier."
“Thank you for letting us know how much you liked our services. We appreciate your endorsement! Next time, we hope we're able to help you make your repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Excellent experience. Site was very easy to navigate. The images of the parts within the overall product helped to confirm I was ordering the right part. Even found replacement part for a stove from early 1980's! Extremely fast delivery, mine arrived the next day."
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Great service and shipping from Appliance PartsPros. Was also able to look up and locate parts and diagrams for other GE appliances I own. Glad to have discovered them and will be ordering again soon. Hope they don't change there MO as other business do. Thanks again. A great help to me. They have everything...."
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Excellent online customer service and part arrived promptly. Online video on how to install part was a huge help."
“Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Product did not initially make it to my residence or was taken from my residence. AppliancePartsPros were very cooperative in sending another replacement at no charge. That is reason to repeat business with them."
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Ordered on Nov 3. Has not been received."
“I apologize for any inconvenience this delay may have caused. It looks like the part you ordered is on backorder, which means we are out of stock and waiting on more from our supplier. The ETA at the warehouse is 11/23/2020, though this is subject to change. Though you may see a pending charge on your account statement, we won't withdraw the money until the part ships.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Arrived Early every thing was shipped"
“Thank you for writing this review. We hope the repair was successful.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Spoke with rep who confirmed part number and provided present shipping timing. Correct part and shipping estimate was dead on."
“Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Parts at reasonable prices, videos available for installation help. Excellent service."
“Thank you for sharing your experience. Don't forget to check us out on Facebook.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”