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Product & services pricing
4.01/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.29/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-09-21

Simple

"Great tutorial, help, and video help. "


Rep reply posted 2020-09-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-21

OEM Parts Not Foriegn Knock-Offs

"Needed parts to repair our Whirlpool Front Loading Washer. As a former government contractor I learned a long time ago that lowest price isn't always a bargain, in fact it's just plain risky. My online research into availability & pricing revealed direct Whirlpool parts require a second mortgage on a house, aftermarket parts (from China) are are lots cheaper but I have no idea where they came from, refurbished parts are cheaper but again, the quality & reliability is uncertain. AppliancePartsPros was still expensive but cheaper than ordering direct from the OEM & I've ordered through AppliancePartsPros in the past with excellent results - fast delivery, OEM parts and a very liberal return policy. I ordered my parts, received them quickly, and everything worked out well. If I have a need in the future for Whirlpool appliance parts, I'll go to AppliancePartsPros first."

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Rep reply posted 2020-09-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-21

Whirlpool dryer.

"The parts were exact replacements. They worked fine."


Rep reply posted 2020-09-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2020-09-20

Fast service

"Fast service!! A bit pricey but fit perfect!"

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Rep reply posted 2020-09-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-20

easy order - user friendly site

"Saved site as a favorite for future parts purchases"


Rep reply posted 2020-09-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-20

Thank you

"Very helpful and easy to use website."


Rep reply posted 2020-09-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-20

Great product and service

"I ordered a glass shelve for my refrigerator and the delivery was prompt.
The glass fits like a glove.
Thank you!
"

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Rep reply posted 2020-09-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-19

Frigidaire dryer bearing replacement

"The instructional video was excellent.
Thanks!
"

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Rep reply posted 2020-09-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2020-09-19

Poor Choice

"I pay full price for a replacement part and these knuckle heads decide to get the US Postal Service involved. For one or two dollars more, I could have had my part by now delivered by Fedex Ground or UPS. The selection of shipping utilizing Fedex and the US postal service is inexcusable. It is plain stupid. I ordered this part eleven days ago to repair my gas cooktop. Still no part...."

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Rep reply posted 2020-09-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. All of our couriers are experiencing COVID related delays and have temporarily suspended their shipping date guarantees. I apologize for any inconvenience this may have caused.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-19

Slides

"They were easy to install.
"

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Rep reply posted 2020-09-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-19

quick delivery, next day

"was looking for dryer belt found appliance pros you tube video how to repair dryer ordered the belt from Appliance Pros and repaired the next day. Boy, was my wife impressed, by us both... "

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Rep reply posted 2020-09-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-19

Greatservice

"ordered 2 parts. They were delivered quickly and without any problems. Thank you !"

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Rep reply posted 2020-09-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-19

Excellent customer service, fast delivery

"Excellent customer service, fast delivery"

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Rep reply posted 2020-09-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-19

Best price!

"Great technology support!"

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Rep reply posted 2020-09-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-18

Fast delivery and sent just what I needed!

"Just bought.a floor model range and it was missing parts. Found this site and very happy I was able to replace the missing parts and get an extra griddle for future replacement if it gets worn out! Thanks!"


Rep reply posted 2020-09-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”