"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Amazing site with easy to navigate pages, diagrams and ordering. Loved the step-by-step repair videos! I give it 5 stars for DIY’ers like me!"
"Very helpful the website!"
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Got the part a day or two sooner than expected."
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Good videos, easy part selection,and swift check out. Cool."
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The ‘how-to’ video is why I made the purchase - the price competitive - the delivery was quicker than promised - AND - my dryer now works!! "
“Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I saved hundreds of dollars thanks to appliancepartspros.com. They make it so easy to diagnose the problem with your appliance then show you the part you need and the video of how to replace the part.
their videos are easy to understand. they show you step by step. I'm a 64 year old woman and was able to fix my dishwasher myself.
I will always go to them first to see if my appliance can be fixed before calling a repair man or buying a new appliance. "
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"FedEx lost the shipment and they sent a replacement immediately. Great service!"
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Received an incorrect part."
“We're always striving to improve our customers' experience, so we appreciate your feedback. It looks like the part you needed for your appliance has been discontinued by the manufacturer and there is no more available stock. I apologize for the inconvenience.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"They have the parts in stock and deliver quickly. Their videos give me the confidence to try repairing my own appliances. So far, it's been a successful, fun and economical way to go!"
“Thank you for writing this review. We hope the repair was successful.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"exact parts and fit amazingly.happy with the purchase"
“Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Gave us good notice, on time good service. "
“Thank you for sharing your experience. Don't forget to check us out on Facebook.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The tech who helped me went out of their way to insure I had the right part and even provided me a video and a page from the service manual. I wish all sites had this service. They are now bookmarked and will use again when needed. Fast delivery as well."
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"the help for working on the appliance was great with pictures and step by step disassembly the people at tennessee were very helpful with my problem the shipping was not as good as advertised parts were not properly packaged and damaged in shipping Did not arrive in 2 days but 4 Appliance was fixed and would use you again Thanks for the help it was great "
“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I was blessed to be connected with Amy at Appliance Parts Pros. She listened to my complex set of issues with our Samsung dishwasher, DW80F600UTS, and helped me through a multi-set process. Beginning with a faulty high level water sensor to a non existent problem with the water supply valve to finally determining the main control processing panel was not working properly. We decided to replace the dishwasher due to the age and the probability of additional problems. I ask specific issues about the frequency of repairs/problems with certain manufactures. Amy was very professional and helped me and my wife eliminate certain manufacturing lines and focus on the ones that had the better records for repairs, and easy/accessibility of parts. Our new dishwasher has been ordered and will be delivered in a couple of weeks. I will mention that for us and our desires, we selected a KitchenAid dishwasher. Thanks once again Amy for great customer service. I have saved your extension number so if I ever need help again, I can talk directly to you."
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Very pleased with ease of finding my parts and the speed of shipping. However the packing left something to be desired. The oven elements were knocking up against each other in the box with nothing to protect them. Fortunately they seemed to be un-damaged "
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”