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Product & services pricing
4.01/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.29/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-10-04

Pleased

"I got what I ordered on time!"

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Rep reply posted 2020-10-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-03

Right parts, fast delivery, quick repair

"I diagnosed my Samsung dryer needing a thermostat & thermonstater. Appliance parts had them in stock & at my house in 3 days! Now to get caught up on laundry for a family of 5! "

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Rep reply posted 2020-10-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-02

Good Value

"I'm so glad I found AppliancePartsPros.com online. Their price was $60.00 less than I would have paid if I had ordered the same part from Whirlpool. Shipping cost was reasonable and I received the part within 2 days of ordering. I'm very satisfied with their customer service and will purchase any appliance repair parts needed in the future from them."

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Rep reply posted 2020-10-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-02

Great service

"Part ordered was shipped and delivered very quickly. Website is easy to maneuver. Thank you so much!"

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Rep reply posted 2020-10-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-02

refrigerator handle

"I needed a new handle for my refrigerator. You had the part, at a very reasonable price, shipped it out immediately and in less than a week my fridge was back to normal. Thank you!
"

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Rep reply posted 2020-10-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-01

Oven heater coil

"Part was easy to find and order on their site. Arrived very quickly. We now have a fully functioning oven!"

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Rep reply posted 2020-10-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2020-10-01

Part was not received

"The order was supposed to be delivered on September 24, 2020. It is now October 1, 2020 and I still haven't received the part and my washing machine still does not work."

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Rep reply posted 2020-10-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us feedback on your experience. All of our couriers are currently experiencing delays due to the pandemic. We apologize for the inconvenience this has caused.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-01

Wash machine dogs

"With help from a video, my daughter and I replaced the agitator dogs in my wash machine. We saved on what would have been a pricey service call. Thanks for a speedy delivery for our problem. "

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Rep reply posted 2020-10-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-01

Excellent service and available product.

"I was going to buy a new refrigerator because the ice tray for the ice maker broke. It was so easy to find the product by noting the model and s/n. It came in 2 days after ordering. Thank you so much."

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Rep reply posted 2020-10-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-01

A happy ice maker

"ordered a filter and wasn't sure if it would work, because the frig is old.
Worked perfect and water tastes great again.
Thank you.
"

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Rep reply posted 2020-10-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-01

Built-In Microwave Parts

"The parts were delivered right away."

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Rep reply posted 2020-10-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-30

Great Service

"Pafrt arrived promptly, and was as described."

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Rep reply posted 2020-10-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-24

Rapid delivery

"The item I ordered came quickly. Unfortunately, I ordered the wrong part. I thought I ordered the refrigerator door rack, but I ordered the freezer door rack. The sales rep was very professional and understanding of my blunder and setup my rma. Appliancepartspro offered excellent customer service."

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Rep reply posted 2020-09-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-30

Easy & Prompt

"Easy website, prompt delivery, no mistakes"

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Rep reply posted 2020-10-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-30

Great Service

"The parts catalog was accurate and easy to use. I realized I ordered the wrong parts so I called them and they got it fixed for me right then. The right parts arrived on time and were easily installed. Great service with great parts. "

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Rep reply posted 2020-10-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”