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Product & services pricing
4.00/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
4/5

2020-08-24

Appliance parts Pro Came Through

"After a rocky start and my order was canceled by APP, a professional representative solved the issue and I received my parts as ordered."

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Rep reply posted 2020-09-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-24

Do it yourself !

"With appliance parts pros it's easy to find the right parts for your repair or replace project.
The exploded diagram made it easy to find my parts. I've fixed my washing machine 3 times
(All different issues) with a you tube tutorial and parts from appliance parts pros !
"


Rep reply posted 2020-09-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-24

Great

"The site was easy to use. The parts the exactly what I needed and the right parts for my washer. They were delivered on time."

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Rep reply posted 2020-09-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-24

Quality parts

"Lots of information on the website makes it easy to know your getting the right part!
Great web page and great part.
"

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Rep reply posted 2020-09-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-24

Filter for LG dryer

"Just needed a replacement filter, so it came in good time and works fube,"

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Rep reply posted 2020-09-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-24

so right on with quality, price, shipping, and speed of delivery.

"10 of 10. Excellence in all areas."

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Rep reply posted 2020-09-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-22

Every home owner with some mechanical nack should know about this company

"I love this service it is the easiest place to find and order parts from. they have had parts for every aging appliance I have from refrigerators to dish washers and Clothes dries. The have GREAT instruction videos, Free technical service help online and on the phone. They can help diagnose your problem and recommend the correct parts. I will never look anywhere else for parts again. Their prices are just a bit higher then other locations, but these guys out class them all.

"

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Rep reply posted 2020-09-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-23

Great experience

"Correct part arrived quickly and resolved my issue."

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Rep reply posted 2020-09-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-23

Battle the beast.

"
Thanks for the video.it took away the fear.

"

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Rep reply posted 2020-09-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-23

Right part, quick delivery

"Right part, good price, quick delivery!"

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Rep reply posted 2020-09-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-23

dishwasher door latch

"great price, easy ordering, fast shipping.. "

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Rep reply posted 2020-09-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2020-08-23

The Blame Game

"Sent me the wrong part. Tried to return and they refused to ship it per their own terms that say if they send the wrong part, they will pay return shipping.

So then they called me on the phone and said "Samsung sent US the wrong part, so Appliance Parts Pros isn't responsible."

Trash response. I will never ever purchase anything from them again. Pure nonsense.
"

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Rep reply posted 2020-09-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We apologize for any confusion around ordering the part in question. We have refunded you for that part, and there is no need to send it back.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-22

The best

"Great Site with videos and parts"

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Rep reply posted 2020-09-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-22

dryer handle

"Easy to verify that the part would fit the dryer, fast shipping and yes, it actually fit! Love the use of parts diagrams from manuals so you can see what the part is actually called. Will definitely use this service again. Highly recommend!"

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Rep reply posted 2020-09-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-08-22

Only place to go for appliance parts

"I've used Appliance Parts Pros for several years. My friends and I agree they are as good as it gets for internet parts orders- availability, price, and service."

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Rep reply posted 2020-09-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”