"Had a great experience and it was was easy ordering online. Good prices great service and the ease of having good troubleshooting"

"Not worth it- What a goke"

"I was pleasantly surprised to be able to find the part I needed for my coffee maker. It arrived within days and was really easy to install, despite there be no directions. "

"Quick delivery, not too difficult an install, no more leaks on my 44 year old Maytag."

"didn't fit , i don't know why"

" All went great parts were packed good shipped fast will order again "

"I got on the website thinking this was a lost cause. I needed a new kick plate for an older model refrigerator. I found the model and looked at the part number. there were two different part numbers so I ordered the more expensive one and when it came in, it attached very easily and was no trouble to install. Now our refrigerator looks great again! There were only $2 between the two part numbers and they looked exactly the same. If I need another part I will definitely go the same route and order from them."

"Had the correct part, but shipping charges were more than the part and it arrived a day late"

"I contacted them on a Sunday by email fully expecting to receive a reply on Monday. I was surprised to receive a responsive email within 30 minutes. The problem I had was with the design of a rack fitting inside an oven that my wife and I had purchased 10 years previously.

The racks were all from 1/32 to 2/32 of an action short of reaching from the left side to the right side and resting on the "dimple rails" built into the side of the oven wall. Yes, it is possible to cook with short racks if you put them in an angle and balance the casserole dishes carefully. It is a pain in the you know where. I explained the problem. They were sympathetic and sent me the new racks that I ordered within two days.

Unfortunately, they were the same measurements as the old racks – but they were redesigned with a handle to be a little more helpful. I shipped back the racks and received my refund within three days. While I would have no hesitation recommending them to anyone else for service or parts, you cannot fault AppliancePartsPros because of the stupid engineer-designer who failed to let a cook actually try to put his design of racks in his design of oven. It is obvious that the engineer-designer was unable to measure accurately.

It would be worth the sixth star if AppliancePartsPros had been smart enough to have a handy welder in my area whom they could recommend who could add just a little bit of metal on the outer edge to make sure that the rack would not fall."

"Appliance parts pro provided me the right part, in the right timeframe to fix my GE refrigerator. The water dispenser had no flow and it was determined that the flow control valve on the back of the fridge was faulty. Within 5 minutes on AppliancePartsPros.com I was able to find the part and have it on order. Part arrived quickly and in under 20 minutes, and under $30 my fridge was dispensing water like it did the day we bought it. This repair would have easily cost over $200 using a traditional repair company and would likely have taken multiple appointments that required time off work. All-in-all, AppliancePartsPros.com and a little bit of repair knowledge saved me over $200."

"The part could be shipped first class in a couple of days. It was ordered 8/7 and it's now 8/15 and nothing has appeared.
It's a small, very over-priced part but I need it. "

"Not good.'xxxxxxxxxxxxxxxxxx"

"Sent wrong item. Replacement item ordered 8/7. Not delivered yet. "

"They had the parts schematic that made ordering a breeze. The part in my hand in two days and the refrigerator ice/water in the door work was working in three. "

"Great website that identified the parts I needed and provided videos showing how to replace the parts. My first choice for any appliance repairs."