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Product & services pricing
4.00/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-07-17

Dryer idler pulley

"Online ordering made simple, part delivered when promised. What more can I say...If needed I will order from them again"


Rep reply posted 2020-07-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-17

Great job getting parts and installation instructions to me. Thanks, fridge and freezer ae working like new.

"Parts were sold with great clarity as to what symptoms require which parts. The install videos made repairs a cinch. Delivery was prompt. The price was right. Thanks"

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Rep reply posted 2020-07-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-17

Repair parts

"Super quick shipping. Awesome video to make repairs super easy. I will bookmark for future repairs. "

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Rep reply posted 2020-07-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-16

Microwave Oven Door parts

"Price for parts was good. Delivery was prompt. I was able to fix my microwave oven door in less than an hour. "

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Rep reply posted 2020-07-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-16

Promises Made Promises Kept

"Great site, extremely helpful features, delivery time exceeded my expectations, very competitive prices. Appreciated the tips from previous users with same problem. Backed by Dave Ramsey! "

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Rep reply posted 2020-07-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-16

Great Service

"Everything was correct, arrived earlier than expected and in good condition. Thank you"

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Rep reply posted 2020-07-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-16

Excellent service

"Diagrams helped me find the part. Site sent the parts. Video to install and I saved over $100 on a repair call."

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Rep reply posted 2020-07-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2020-07-16

Been a week

"Placed order on July 7, still waiting on July 15."

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Rep reply posted 2020-07-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. It looks like your part is on backorder, which means that we are out of stock, but as soon as we receive more, we will ship your part.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-15

Very good vendor

"Had the exact part I needed, without the ambiguity of the Amazon listings. Shipped quick, fit right."

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Rep reply posted 2020-07-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-15

My goto appliance parts provider

"I've used them as the provider for my appliance parts for over 8 years. I like having the exploded parts diagrams available to aid in identifying the replacement parts needed to make the repair. Great service when a parts in needed in a hurry. I am very satisfied with them and will continue to use their service."

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Rep reply posted 2020-07-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-15

Great company

"Knowledge able staff, fast delivery and easy to use wesite
"

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Rep reply posted 2020-07-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-15

Got water dispenser for Samsung RF266AEPN refrigerator

"I had a hard time finding this part. AppliancePartsPros.com had it and had a video on how to replace the part. I broke my water dispenser by pressing a glass pint glass against it with too much pressure.

So this was great, the part was not cheap but I could not find it easily and was glad I found it. samsung.com no longer has it and Amazon has similar parts but won't fit my Samsung refrigerator.

Thanks
"

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Rep reply posted 2020-07-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-15

Just plain GREAT SERVICE!!!!

"Pin point instructions, very easy to follow!!"

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Rep reply posted 2020-07-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-07-15

Correct parts for the appliance

"I was looking for replacement parts for our oven stove and came across your site. It had the correct part available. Ordering and receiving was quick and easy. My wife was extremely pleased and we didn't have to get the drip pans from another source that didn't fit or was the right part."

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Rep reply posted 2020-07-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2020-07-14

Been waiting over a week, where is the part?

"Have not received the order"

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Rep reply posted 2020-07-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. It does look like that package may have been lost by the courier, though it could also be delayed due to the COVID-19 situation. I'm going to have one of our agents reach out to you to help resolve this situation.

Kind Regards,
Cheryl T,
Customer Correspondence Team”