"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Ordered evaporator drip tray for my GE side by side refrigerator. It came the next day. Followed the video instructions from their web site and installed the tray without difficulty. "
"Easy to use and informative web site, great selection of in-stock products, fair pricing and quick delivery make APP my "go to" source!"
“Thank you for letting us know how much you liked our services! We are happy to hear that you chose us for your repair and we look forward to assisting you with any other repairs that you may have in the future!
Kind Regards,
Kallie H.
Customer Correspondence Team”
"Professional, accommodating and reliable."
“Thank you for taking the time to let us know how we did! We are happy you chose us to help you fix your appliance!
Kind Regards,
Kallie H.
Customer Correspondence Team”
"Ordered on-line from description on the website. Arrived online and fast. I recommend this company."
“Thank you for the endorsement. We are happy to hear you benefited from our services.
Kind Regards,
Chris
Customer Correspondence Team”
"I ordered a replacement tray and they sent me exactly what I ordered. What else can I ask. "
“Thank you for sharing your experience. We are glad you liked our services.
Kind Regards,
Chris
Customer Correspondence Team”
"Excellent service fit perfect "
“We appreciate your feedback. Thanks for letting us know. We are happy you chose us to help you fix your appliance.
Kind Regards,
Chris
Customer Correspondence Team”
"It was easy to look up my needed parts and everything was in stock."
“We appreciate you taking the time to leave us positive feedback on your experience. We are happy you chose us to help you to get the correct part needed in repairing your appliance.
Kind Regards,
Chris
Customer Correspondence Team”
"Arrived on time as described"
“Thank you for sharing your experience. We are happy to hear you benefited from our services.
Kind Regards,
Chris
Customer Correspondence Team”
"I ordered parts for a refrigerator on 09/06/24. I do not have them yet. Please help me.
Cost of thr order was $249.21."
“Thank you for reaching out to us regarding your order. We tried contacting you via phone and email regarding your order placed on 9/4/2024 and were unable to reach you. The order was canceled for security purposes on 9/6/2024. We apologize for any inconvenience this situation may have caused. You can give us a call at 1-877-477-7278 or you can chat us at our website: http://www.appliancepartspros.com/. We’re here to help 6 days a week.
Kind Regards,
Chris
Customer Correspondence Team”
"The burner I ordered for our electric arrived quickly & well-packaged."
“Thanks for the nice review. It means a lot. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Chris
Customer Correspondence Team
”
"I didn' t receive the order.!!
"
“I am very sorry that you have not received your order. I have reviewed the UPS tracking, and it has just been updated today and shows it will be delivered to you by tomorrow. If you have any other concerns, please reach out to us so that we can work together to solve them.
Kind Regards,
Chris
Customer Correspondence Team”
"Great pricing, arrived in 2 days, easy installation. Solid fix"
“Thank you for using our site and for your feedback. We are happy you chose us to help you to get the correct part needed in repairing your appliance.
Kind Regards,
Chris
Customer Correspondence Team
”
"My issue was handled in a friendly and professional manner. Thank you for the flawless customer service."
“You are most welcome! We appreciate you taking the time to leave us positive feedback on your experience. We are happy to hear you benefited from our services.
Kind Regards,
Chris
Customer Correspondence Team”
"I was expecting a gasket ready to install. Instead I had to spend quite some time trying to fix a lot of dents and kinks from the way it was packaged. The included instruction on how to straighten the gasket was not much help for the stubborn kinks.
For the total cost I would have expected a quality product that does not need extra work and time with a hair dryer before install. "
“Thank you for taking the time to share your experience with us. I apologize that the gasket arrived in that condition. Due to the way the gaskets are packaged by the manufacturer; we often recommend that the gasket be warmed by soaking in warm water and drying, or by using a blow dryer to form it. We do guarantee all parts with a 365-day warranty. Thank you for your understanding and for allowing us to resolve the situation.
You can give us a call at 1-877-477-7278 or you can chat us at our website: http://www.appliancepartspros.com/. We’re here to help 6 days a week. ”
"Exact part ordered and quick delivery."
“Thank you for your valuable feedback. We are happy you chose us to help you fix your appliance.
Kind Regards,
Chris
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“Thank you for taking the time to let us know how we did! We are happy to hear that your repair was a success and we look forward to helping you with any future appliance repair needs you may have!
Kind Regards,
Kallie H.
Customer Correspondence Team”