"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Right part. Extremely fast. Plus a video on how to install it. What more could you ask."
"The part was exactly what you said it was "
“Thank you for writing this review. We are happy you found us.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Knowledgeable; polite; helpful!"
“Thank you for writing this review. We are glad you liked our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"The correct part arrived next day and was easy to install. Great service!"
“Thank you so much for taking the time to give us feedback. We are happy to hear you benefited from our services.
Kind Regards,
Chris
Customer Correspondence Team”
"Extremely easy website and very courteous and knowledgeable customer service person who helped me."
“Thank you for using our site and for your feedback. Your comments are most welcome.
Kind Regards,
Chris
Customer Correspondence Team”
"The delivery/ installers called ahead ' arrived on time, were courteous, and very efficient as they completed the installation. 5 Stars are excellent they get 6 Stars."
“Thank you for sharing your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Chris
Customer Correspondence Team”
"Very helpful staff via chat box "
“Thank you for taking the time to review our site. We'll be there for you next time, too!
Kind Regards,
Chris
Customer Correspondence Team”
"Removed old part from freezer compartment on living room carpet laid them side beside and notice motor compartment was taller than original at that point, we knew the door would not close.
"
“Hello,
I apologize the part did not fit. I see you spoke with our customer service team and we found the correct part and set up the return. If you have any other questions or concerns, please let us know.
Kind Regards,
Johnny
Customer Correspondence Team
”
"I watched the step by step video, ordered the part. Followed the steps in the video and successfully installed the part. The part arrived quickly. "
“Hello,
Thank you for filling out the survey. We're so glad that you found our repair videos helpful!
Kind Regards,
Johnny
Customer Correspondence Team”
"Never received my order !!!!!!"
“Hello,
I apologize for any inconvenience. You placed an order with us on 5/14. Unfortunately, we were unable to fill your order and had to cancel it on 5/16. We also sent you a confirmation email explaining the order was canceled the same day. You have not been charged for this order as we do not charge for orders until they ship.
Kind Regards,
Johnny
Customer Correspondence Team
”
"I didn't realize how much the performance of the original ice maker had deteriorated. But I finally got fed up having to pry stuck ice cubes out or melt them out of the unit. You had the right replacement in stock and ready to ship. That was cool and so is my soda now."
“Hello,
Thank you for taking the time to review our site. We appreciate your endorsement!
Kind Regards,
Johnny
Customer Correspondence Team”
"arrived very fast , very pleased with the online service"
“Thank you for taking the time to let us know how we did! We are happy you chose us to help you fix your appliance!
Kind Regards,
Kallie H.
Customer Correspondence Team”
"Whirpool ice maker stopped discharging ice. Suggested fixes were the motor controller or the thermostat controller. Changed the thermostat and am making ice normally. Will be returning the motor controller for a refund.
Important note - must use a thermal conductive paste between the thermostat and ice tray. Purchased a small tube from Grainger with a -60F rating for $6. The alumilastic mentioned in the repair video is expensive, hard to find and much more than you need."
“We are happy to hear that your appliance is back up and running! We are happy you chose us to help with your appliance repair and look forward to helping again in the future!
Kind Regards,
Kallie H.
Customer Correspondence Team”
"I looked up the part, ordered it and it came in 3 days. I will use this company again and tell all me friends."
“Thank you for letting us know how much you liked our services! Thank you for recommending us and we appreciate that you chose us for your appliance repair needs!
Kind Regards,
Kallie H.
Customer Correspondence Team”
"Whatever my problem, people always quick to answer and help solve my issue. Very prompt."
“Thank you for taking the time to let us know how we did! We look forward to helping you with any future appliance repair needs you may have!
Kind Regards,
Kallie H.
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“Thank you for taking the time to review our site. We are glad you liked our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”