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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.06/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2020-01-12

Ice maker

"Shipping was very quick. Your parts were perfect. The installation were great. Very easy to do.Thanks"


Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-12

Right part on time

"Title says it all. Very pleased"


Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-12

Dishwasher leaking water all over the floor.

"Had A dishwasher dumping water on the floor. Looked it up. There was a video on exactly how to fix it. Ordered the part. The part showed up late the next day. Works great now. I did look up the part on other sites. The cost was a LOT more and shipping was up to a week to get the part. You can check around but you will end up back at this site. Great Service, great prices and fast shipping."

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-12

Parts delivered quickly and as described

"I was able to replace 4 parts on my dryer to eliminate a terrible squeak. Dryer runs great and parts were received in two days. "


Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-12

Just what I ordered

"Super fast shipping and just what I ordered."


Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2020-01-12

Awesome videos

"Awesome videos, model specific, made it so easy. Delivery expensive and slow compared to my amazon. Paying for with a credit card was frustrating as program was limiting. Would buy here again only to support the effort they have put into their free video DIY library."

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-10

Very Easy!

"I needed to replace an ageing silverware basket in our home dishwasher. I went to Appliance PartsPros.com, entered the machine model number and selected the basket from their list. I then entered my personal information, paid for the item and clicked "send." The part was delivered, installed in a second and all is well.I recommend this company highly. The part was delivered a day later than was promised, but that was NOT the fault of ApplianceParts Pros. Fedex stated in the package tracking section that "Unable to deliver/Customer Not Available/Business Closed." This is a private residence and yes we were home all day and no attempt was made to deliver. The cameras tell the truth. I called Fedex to complain and never heard back from them. (No wonder why Amazon dumped them as their shipper.) I repeat that this was not the fault of AppliancePartsPros! Thanks again to the Pros and I will be back when something is needed."

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Rep reply posted 2020-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-11

"The right part; the right youtube video to install it; fast delivery !!!
"

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-11

Perfect Parts

"I received excellent response from AppliancePartsPros when I needed a replacement felt belt for my Maytag washing machine. I easily found the part for my model on their website and placed the order. I was expecting the part to take a few more days to arrive, but was pleasantly surprised when it came in under 2 days. That allowed me to make the repair and get the machine back to service quicker. The part was a genuine manufacturer replacement and fit just right. "

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-11

Fast shipping and quality parts!

"Fast shipping and quality parts, the only bad thing was the cost of shipping was more than the part!"

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-11

GE dryer timer

"Prompt delivery, correct part. Online video was tremendous help."

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-11

So far so good

"The parts were delivered, everything seems to be working. So far I’m happy."


Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2020-01-11

Shipping and handling

"I will not buy anything from Appliance Parts Pro again. Ordered the Crisper Pan twice with difference P/N. and neither one was correct one. That was OK but when I had to pay for shipping and handling I could have also brought a new one. Thanks for a reply."

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Rep reply posted 2020-01-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. It looks like you're trying to get a crisper pan for your refrigerator, but are having a hard time locating the correct one. When you order appliance parts, it's important to search using your appliance's model number. This will bring up a list of parts that is compatible with your appliance. Searching using the brand and dimensions isn't guaranteed to get you a compatible part, because it still may not be shaped correctly. For example, we have hundreds of different Maytag crisper drawers, and they aren't interchangeable. I have located the one that is guaranteed to fit your appliance based on the model number, and we would be happy to place that order for you, if you like.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2020-01-11

Shipping took a while

"Shipping took too long so we had to wait."

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-01-11

Happy Satisfied Customer

"I have used Appliance Parts Pro many times and they always have great how to videos and they always ship their order promptly. I have order different parts for my Samsung frig and my Bosh dishwasher Very happy Customer "

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Rep reply posted 2020-01-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”