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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.06/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2019-12-13

Speedy delivery

"I placed my order and received it seven days later. The grates I ordered for my gas stove fit perfectly. I recommend this company, as it was a no hassle experience!"


Rep reply posted 2019-12-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-11

Tine Row for Kitchenaid dishwasher

"The part arrived quickly and took about 30 seconds to install."

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Rep reply posted 2019-12-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-12

AppliancePartsPros

"They came through when no one else did. Will definitely be my first choice next time I need appliance parts."

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Rep reply posted 2019-12-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2019-12-12

Discontinued part

"I called to verify that the parts were available. Sales person confirmed that they were available. I received all but one part, the gas lines. I then received an email stating that the part is no longer available. Now I can't fix the stove after I was assured that all the parts were available. "

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Rep reply posted 2019-12-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. The part may have been available when you called, but when manufacturers discontinue parts, we have no way of getting any additional stock. I realize how frustrating this is, and I apologize for the inconvenience. We have credited you for the part we could not deliver.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-12

Excellent Service

"Excellent service. Parts were exactly what I needed. When I had a question on one that wasn't clear from the description or photo online, it was quickly answered in an online chat. Shipping was timely. Great experience all the way around."

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Rep reply posted 2019-12-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-11-25

Multiple machines

"The right parts, and they were delivered on time. "

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Rep reply posted 2019-11-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-12-12

Home owner

"The delivery all profetional"

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Rep reply posted 2019-12-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-11

BEST PRICES AROUND

"Glass top large burner wouldn't turn off. Found the exact part I needed. Did it ourselves. Great price. SAVED A BUNDLE not having to call an appliance repairman!! Thanks Appliance Parts Pros. My go-to parts from now on!"

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Rep reply posted 2019-12-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-11

Satisfaction at its best

"I recently purchased a home in Colorado and unfortunately the refrigerator had broken shelves. I am a very happy soldier now with the new shelves. Thanks!"


Rep reply posted 2019-12-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2019-12-11

VERY EXPENSIVE BUT GOOD PART

"GOOD PARTS. SLOW DELIVERY"

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Rep reply posted 2019-12-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-11

saved money

"I saved over a hundred dollars by doing it myself. And with your helpful videos it was very simple to do."

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Rep reply posted 2019-12-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-11

Excellent service and price

"Very happy excellent costumer service"

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Rep reply posted 2019-12-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-10

Washer part

"Had part less than 24 hours. Washer fixed and running!"

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Rep reply posted 2019-12-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-10

Excellent

"Had part in stock and had it in my hands in less than 48 hrs."


Rep reply posted 2019-12-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-10

Quick Delivery and Accurate Parts

"Ordered part for old refrigerator and dishwasher on Saturday and they were delivered on Tuesday. The parts fix perfectly. Will be buying my parts from here from now on."

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Rep reply posted 2019-12-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”