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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2019-12-07

Dishwasher part

"It arrived very quickly and worked perfectly - thanks so much"


Rep reply posted 2019-12-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-05

Fast!

"Had my order way sooner than expected. Customer service was very responsive in helping to identify another part I needed. Unfortunately it was no longer available. It was because of the help with that , I decided to order the other piece from them. They earned my business."

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Rep reply posted 2019-12-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-05

Baking Element

"Excellent service as always. Quick response and quick delivery! "

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Rep reply posted 2019-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-05

Excellent experience

"Fast and easy. Great video"

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Overall product shipping and delivery process

Rep reply posted 2019-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-04

Quick accurate buying experience.

"The item arrived quickly it was the correct part and is operating perfectly. We needed the oven for Thanksgiving and that was accomplished."

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Rep reply posted 2019-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-04

Fast & perfect

"The crisper drawer pull, on our 25 year old fridge broke which is part of the main drawer. Appliance Parts Pros had the part and it came on the day they said and the package was in perfect condition as was the part. Thank you so much!"


Rep reply posted 2019-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-04

Good service

"Easy check out, fast delivery. Had my dryer up and running within 3 days. Thanks."

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Rep reply posted 2019-12-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-04

The price was inexpensive

"Our clothes washer door would not close; the striker was broken. We ordered a new one. After installation, the door closed. The washer worked."


Rep reply posted 2019-12-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-03

Excellent service

"Thanks for the speedy delivery, the item fits and functions quite effectively."


Rep reply posted 2019-12-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-03

LG Cook top Knobs

"I did not realize the knobs on the cook top are plastic, the pot was too close to one of them and melted the knob. Placed an order, received it less than 5 days, replaced them and they fit perfectly. Knobs are still plastic but the heat does not seem to melt them so easily and they look great. "

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Rep reply posted 2019-12-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-03

Great replacement part. Better than original.

"Looks great in place. Nice offset color with black. Very cleanable."


Rep reply posted 2019-12-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-03

Refrigerator up and running

"We received every part in a timely manner. Looked up video and installed all parts. LG refrigerator is like new! Parts all fit. "

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Rep reply posted 2019-12-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-12-03

Good source for appliance parts!

"Shopping for parts was quick and easy; prices are reasonable; parts are high quality!"

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Rep reply posted 2019-12-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2019-12-02

Very disappointing

"My over night order was canceled due to a address input error with no notification. "


Rep reply posted 2019-12-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. I apologize for any inconvenience. We are always striving to protect cardholders from potential fraud. Our policy is to always contact customers in cases of potential fraud, and this time, we dropped the ball on that. I know that it won't make up for the original order being cancelled, but if you would like to replace that order, we can provide free next business day shipping on the order.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-12-03

Right part, quick delivery

"Got the right part with quick delivery. Fixed my stove top easily. "


Rep reply posted 2019-12-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”