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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-10-04

Right parts available, quick ship

" This is my second experience with appliance parts pros, and I no longer fear major appliance breakdowns. The parts lookup is accurate, the parts were in stock, and shipped quick. "

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Rep reply posted 2019-10-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-10-04

As promised and ahead of schedule

"Nothing more to tell."......?......
"


Rep reply posted 2019-10-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2019-10-04

2nd time....not the charm!!!

"Well, lets see - Order was incorrect the first time; still waiting for that refund even though I have returned your product!
THEN, after being assured by your customer service department that the part i was looking for was now corrected on their site and they acknowledged that the part they sent was in-fact wrong, I mistakenly trusted the word of the customer service person and re-ordered again. SURPRISE...still wrong! Dealt with nice woman on Chat site who told me she confirmed that the wrong item was actually a redesign by Whirlpool and she asked if I tried the item! Wanted confirmation from her as to who she spoke to at Whirlpool because I did not want to try item and damage my very expensive dryer on her say so and what she was telling me was completely different then her co-worker. unfortunately she could not provide me any information so I again have returned the wrong item that was sent to me and no surprise STILL waiting for the refund on that! At this point I am still waiting on credit refund; have gone to post office twice and paid to return what clearly is your screw up so asking me how my experience with AppliancePartsPro.com was probably not a good idea!
"


Rep reply posted 2019-10-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. I apologize for any inconvenience this experience has caused. Manufacturers do frequently change the design of parts to be compatible with as many of their models as possible. This can cause some confusion. We have issued you a refund for your order. Again, I'm sorry for any confusion.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-10-03

Perfect

"My dryer wouldn't heat at all. I checked the heating element and it was good. Decided to go with the AppliancePartsPros recommended sensors on their wen site. Bought all 4 for under $50. Their installation videos were great. The dryer now works like new.
Totally satisfied with the purchase and process.
I give them a highly recommended.
"

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Rep reply posted 2019-10-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-10-03

All promises met.

"Everything was true -right part, right price, delivered right date/time. Will use again, if needed."


Rep reply posted 2019-10-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-10-03

Great service

"I fouled up an order. The customer service reps were very friendly ,helpful and precise! Better than I expected these days! "

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Rep reply posted 2019-10-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-10-03

Stop your searching

"This is my third purchase from these great folks. Each time, they have exceeded my expectations. So, stop your endless search for the best deal on appliance parts, simply bookmark AppliancePartsPros.com and start ordering. You won't be disappointed."


Rep reply posted 2019-10-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-10-03

Excellent every time

"I’ve ordered several times and have almost completely rebuilt my dryer for a fraction of the cost for a new one. Hands down an awesome company."

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Rep reply posted 2019-10-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-10-03

shipped fast and part ( carb. ) fixed the problem

"fast delivery and part fixed the problem thank-you"


Rep reply posted 2019-10-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-10-02

Excellent experience

"Website is easy to navigate, payment options are plentiful and delivery was prompt and received in excellent condition. Very satisfied customer!"

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Rep reply posted 2019-10-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-10-01

Dishwater Seals

"I ordered both a full tub seal and a lower door seal for a Bosch dishwater. Both items fit perfect, were shipped quickly and with no issues and the price was average for the times purchased. I have used appliance Pros many times and would recommend them for all your appliance parts. "

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Rep reply posted 2019-10-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-10-01

Easy ordering and on time

"The ordering was easy and my dishwasher part was delivered quickly."

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Rep reply posted 2019-10-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-10-01

Best parts place

"My part was in stock and arrived quickly. They had the best price too."


Rep reply posted 2019-10-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-10-01

After many years and three I’ve makers I now have one that makes a lot of ice.

"I had a question and got an answer very quickly. Fast service and delivery was very fast."

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Rep reply posted 2019-10-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-09-30

Great service

"Website was easy to navigate, ordering was quick and simple, delivery was quick. Returns were just as simple. Customer service was friendly, knowledgeable, and efficient. "


Rep reply posted 2019-10-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”