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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2019-04-05

Job well done

"I ordered the part and received it in a timely manner. thanks"

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Rep reply posted 2019-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2019-04-01

Did not have the part in stock...no longer made by manufacturer.

"It (GE washer transmission) just doesn't exist anymore.
However I still really like the AppliancePartsPros site. It is easy to use and the navigation is intuitive. I really like the how to videos.

"

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Rep reply posted 2019-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us, though we do apologize that the transmission you needed was no longer available from the manufacturer.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-04

Good Price, Prompt Shipping, Product was correct.

"The above title says it all!"

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Rep reply posted 2019-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-04

Icemaker

"Parts were ordered to repair icemaker ahead of schedule. It took about 20 minutes from start to finish to replace parts. Everything fit and worked. "

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Rep reply posted 2019-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-04

Excellent company to deal with

"Easy ordering, fast shipping. Received the correct part in half the time expected! No issues at all. Great job!"

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Rep reply posted 2019-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-04

Great

"Ordered a GE Broiler oven element on March 28, 2019 and it arrived April 1, 2019. Correct part and very timely!"

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Rep reply posted 2019-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-04

As Advertised

"The web site helped me identify the needed part. It was delivered promptly. And worked as expected."

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Rep reply posted 2019-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-04

One big THANK YOU !

"You were so helpful. I received my product today and it is exactly what I ordered. Thanks!
"


Rep reply posted 2019-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-04

Outstanding inventory, part locator software, installation videos & excellent shipping response.

"Unquestionably a "Best in Class" web site. The ease of search & purchase function is one of absolute purity & quality that made fulfillment of our parts quest a pleasure. My thanks for your attention to clarity & detail. A rarity currently sparse among commercial offerings. "


Rep reply posted 2019-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-04

Repair was so easy!

"Our refrigerator door started making a clicking sound when opened. The site allowed us to put in our brand and model number in a search field and the results brought up exactly what we needed with the part listed and even a video to show how to install it. The delivery was very quick and the installation was exactly as the video displayed. Our door was fixed and saved us a service call and lots of money!! Will definitely use this company again!!"

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Rep reply posted 2019-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-03

Great web site for parts

"I found the parts I needed at a good price and they were shipped very quickly."

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Rep reply posted 2019-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-03

great service

"part shipped when it said was going to. "

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Rep reply posted 2019-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-02

You can rely on genuine parts

"We are so glad we can still order the water intake valve for our Whirlpool washer. This valve needs to be replaced every couple of years because we have hard water. This has allowed us to keep our 17-year-old washer going. We like the way it only takes 3 days to receive parts from this supplier."

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Rep reply posted 2019-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-02

The right part

"Received the right Original Equipment Manufactured part as specified in the parts description. Purchased a door latch for my dish washer and it fit and worked perfectly. Plus, as an added bonus, the part was priced right and it arrived before it was expected, which was great."

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Rep reply posted 2019-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-02

Return Customer.

"Appliance Parts Pro is a great site for do-it-yourselfers and small scale handymen.
Their selection is great, the prices reasonable and their prompt service is appreciated.
Caution thought with FedEx/USPS last mile delivery. The handing off of packages from FedEx to USPS actually is slower than just having one delivery service ship the entire distance. I always have quicker service with either USPS or UPS, not so with FedEx.
"

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Rep reply posted 2019-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”