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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
3/5

2019-04-16

prices to high

"when i can get from sears i get like 20% off, i do alot of service calls, and yall seem to be top dog right now, just wish yall would reward steady purchases "


Rep reply posted 2019-04-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We pride ourselves in having the most competitive pricing for all parts that we sell. We apologize if our pricing didn't meet your expectations. While I understand you may find a lower price elsewhere, what separates us from our competition are the additional bonuses we offer. All of our parts do come with a 365 day warranty. We also provide free resources, such as our repair tutorial videos, tech sheets, and free advice from our Parts Pros seven days a week. Thank you for your understanding and for using AppliancePartsPros.com.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-15

Very Pleased

"I have my oven back! So Very Pleased "


Rep reply posted 2019-04-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-15

Microwave

"Replacement part works great"


Rep reply posted 2019-04-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-13

Company that Delivers

"Great and fast! Thank you"


Rep reply posted 2019-04-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-12

Good Value

"Fast delivery, great value on the part, perfect fit"

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Rep reply posted 2019-04-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-12

Always Use AppliancePartsPros.com

"I've been ordering parts for my fridge and dishwasher from them for many years. Always happy with how easy it is to find what I'm looking for and then find it less expensive than anywhere else! Very happy loyal customer here!"

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Rep reply posted 2019-04-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-12

Problem fixed easily

"the part arrived quickly, video of replacement was excellent and easy. Dryer is back to being quiet, blower fan was very clogged with lint and some change.... "


Rep reply posted 2019-04-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-12

Purchasing the Kitchenaid washing machine part and installing it

"Both the instructional video showing the step-by-step procedures for installing the Kitchenaid washing machine safety switch and ordering this part from Alliance Parts Pros was an excellent experience. I would otherwise not have known about how I can order this critical part and I would not have had any idea about how to install it. Appliance Parts Pros saved the day for a retiree who knows very little about repairing appliances. Thank you so much! "

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Rep reply posted 2019-04-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-12

Great Place to Get Parts

"Easy to find my parts! Fast"


Rep reply posted 2019-04-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-11

Thank you!

"Fast delivery.. thanks much"


Rep reply posted 2019-04-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-11

As advertised:

"Website was easy to find, parts were even easier to locate using the available parts list. Excellent turn around time found no problems with them at all. Awesome group. "

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Rep reply posted 2019-04-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-11

"This is the place to shop for replacement parts! Great selection and prompt Service."

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Rep reply posted 2019-04-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-11

Top notch service, selection help and delivery!

"Searching the site I found what I wanted, it was actually a substitute part for one I had not found anywhere else. The site gave me an equivalent, I ordered it, it was shipped that day and showed up when promised. I could not ask for better service!!!! Great job, Thanks guys!
"

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Rep reply posted 2019-04-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2019-04-11

Poor packing

"Drain pump was wrapped with minimal tissue paper and placed in minimally padded envelope. Case of pump was cracked due to inadequate protection. Will not use vendor again. Customer service was good."

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Rep reply posted 2019-04-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. I apologize that your part was damaged, but please keep in mind that we do have a 365 day warranty. We would be happy to replace that part at no cost to you. We'll just need a little information from you to set up that process. I'll have one of our customer service agents call you to begin that process. I apologize for any inconvenience this has caused.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-04-10

Samsung Washer balance ring

"recommended part was what I needed. made the installation myself. works like a new machine."

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Rep reply posted 2019-04-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”