"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"The part matched perfectly and the repair was completed in less than 15 minutes. "
"Perfect fit, fast delivery"
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"One quick visit to the site, I found the parts and a video to reassure just how easy the repair was. Oh, and sent the repair guy packing that was going to charge $500 for a drum roller that took me 30 min and he already had it apart. "
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Got what I needed. Good job!"
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Although my Jenn-Aire stove is over 25 years old and I didn't know the model, the part I ordered was exactly what I needed and came in the time frame stated."
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I especially like the videos they have to show how to DIY. "
“Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Scott the sales person was awesome. Thank you "
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Excellent - Also fast delivery"
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Brand new part works perfectly with best price."
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Thank you for your excellent help!!! In getting the part and forwarding the video on how to fix my Samsung fridge. "
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Ordered 100$ worth of parts, paid for shipping, 10 business days later still have not received parts. Was not aware there were paid shipping methods that were this slow. Meanwhile, I’m sitting around with a broken appliance that I need the parts to fix."
“We're always striving to improve our customers' experience, so we appreciate your feedback. Unfortunately, with Fedex Smartpost, some shipments to certain areas in Hawaii may take longer than normal. We apologize for any inconvenience.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Originally I hit the wrong box and ordered the wrong part, I reordered the next day. The part was there the next day and worked like a charm. "
“Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"after buying from you found parts for much less somewhere else"
“We pride ourselves in having the most competitive pricing for all parts that we sell. We apologize if our pricing didn't meet your expectations. While I understand you may find a lower price elsewhere, what separates us from our competition are the additional bonuses we offer. All of our parts do come with a 365 day warranty. We also provide free resources, such as our repair tutorial videos, tech sheets, and free advice from our Parts Pros seven days a week. Thank you for your understanding and for using AppliancePartsPros.com.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"AppliancePartsPros.com was the only parts supplier that had the burner assembly I needed. They had it even though the supplier that the JennAir authorized repair service used had it on back order. The part came in a few days and was exactly what was needed. Finding the part on the website was easy. I highly recommend AppliancePartsPros.com."
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Good pictures and descriptions help me find what I needed!
Thanks "
“Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”