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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-11-08

Great job!

"Fast shipping and great customer service! Thank you "

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Rep reply posted 2018-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-08

start capacitor

"quick delivery and good service"

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Rep reply posted 2018-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-08

Easy way to replace parts

"Easy experience with a part number. Was able to replace a rack for my oven."

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Rep reply posted 2018-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2018-11-08

Maytag lower rack assembly

"I ordered a lower rack assembly for a Maytag dishwasher. The package came in a timely manner, but one of the wheels on the rack was broken. There was absolutely no packing material in the box, so I imagine that the rack rattled around in the box during shipment. I was able to fix the wheel by gluing the pieces of the wheel together, but I shouldn't have had to do that. Please take more care when you ship parts."


Rep reply posted 2018-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. I do apologize that your part arrived damaged, however, please keep in mind that we do offer a 365 day warranty, which covers damaged in transit. We can replace this part at no cost to you, all we need is your model and serial number to process the claim. I will have one of our agents reach out to you to start that process.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-08

Awesome!

"Great chat service, quick turn time and wonderful pricing. I've bought from them a number of times and will again!!!"


Rep reply posted 2018-11-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-08

Perfect

"Great to deal with. Excellent price, fast delivery! Terrific video step-by-step"


Rep reply posted 2018-11-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-08

very fast delivery

"Washer quit, ordered new parts, shipped them out same day and arrived next day. Speedy service and the right parts in stock."


Rep reply posted 2018-11-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-08

Because you had the part, we saved big $$.

"I doubted that I'd find an oven heating element to fit that old G. E. oven. I was so pleasantly surprised that I was able to quickly locate the part on their user friendly web site. Quick shipping was a real plus. Having a video to show how to safely install the part was appreciated. And it is now installed and working like new!"


Rep reply posted 2018-11-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-07

Fast and easy!

"Ordering online was so easy and delivery was fast as promised."


Rep reply posted 2018-11-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-07

Easy to find the right part

"Easy to find the right part for my refrigerator. ordering was simple. part came quickly. "


Rep reply posted 2018-11-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-07

Part was what I ordered and it was delivered quickly

"Good experience and delivery was quick"


Rep reply posted 2018-11-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-07

Extremely fast delivery

"Ordered one day and had the item the next. Very satisfied."


Rep reply posted 2018-11-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-06

Evaporator fan for GE GTS18XCSARWW refrigerator

"Correct part, prompt shipment. Replacement was easy - half dozen screws and a power connector. Longer to clean up the mess than fix the problem.
Thanks
"


Rep reply posted 2018-11-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-06

Samsung flipper - left door

"Speedy delivery easy install - 10 minutes."


Rep reply posted 2018-11-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-06

Delivered quickly and communicated well.

"I order parts that were in stock and some that are "special order". The in stock items were delivered quickly and I was told what to expect on the special order items.
Thanks.
"

Detailed Review Benchmark + -
Pricing of products and services
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Rep reply posted 2018-11-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”