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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-11-02

easy to order.

"easy to order, pay and delivered when expected."


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-02

Easier than expected

"Received my dishwasher part in three days using standard shipping. Reviewed the video on your web site on replacing my damaged part , and had the dishwasher running without any problems within a half hour.

A satisfied customer Dennis A.
"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2018-11-02

Good Service

"Their service is good!!
Fast and Kind
"

Detailed Review Benchmark + -
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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-02

Satisfied customer

"I’m a return customer. Always right, always fast. Thank you. "


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-02

Appliance Parts Pros

"We ordered a part for a refrigerator that is several years old but still working.
The new part is a little different than the original but seems to work. We received it
faster than we had anticipated.
"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2018-11-02

Humidifier replacement parts

"Simple ordering experience. "


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2018-11-02

Repeat customer for a reason

"Parts correct, fast delivery, excellent installation video help."


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-02

Soap dispenser door does not open.

"The video on how to replace the motor was excellent. I replaced the soap dispenser motor and it did not fix the problem, so I replaced the entire soap dispenser. The door still does not open! at a loss on what to check next. "

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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Remember, we always offer free diagnosis of appliances, so if you're stuck give us a call!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-02

Positive experience

"AP had just the parts I needed at a fair price. I have used them several times before with consistent results."


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-02

Part fit perfect and arrived quickly!

"Easy purchase and I got the right part!"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-01

Excellent Service

"The part arrived early and was exactly what I had ordered."


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-01

Very Pleased

"The part that I ordered was received promptly and was easy to replace. The ordering process was simple and AppliancePartsPros provided tracking information so I knew exactly when I would receive the shipment. If I have future appliance parts needs I expect to use them again."


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-01

excellent service and fast delivery

"the repair videos where so helpful it made it simple to do without any guessing "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-31

Returning Customer

"Factory parts at a great price, with speedy shipping. I have used them several times before, and been satisfied every time"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-31

Bosch fridge drawer replacement

"Placed an online order, it shipped the same day, then arrived as expected.
Easy Peasy! Great job!
"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”