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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-11-06

Great informative sir

"I was able to trouble shoot my problem though their site. Just typed in the problem and it gave me the answer. Love it!"

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Rep reply posted 2018-11-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-06

The sum of the parts.

"Very reasonably priced, my new burner plates are easy to order and bright shinny new. Wish every problem was as easy to solve."


Rep reply posted 2018-11-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2018-11-06

Wrong part but well handled

"Part did not fit my refrigerator after the website said it would(part number and model number drill). "


Rep reply posted 2018-11-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. I apologize that the part didn't fit, but we would be happy to help you find the part that will fit your refrigerator.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-06

tcox

"I received the part and it worked perfectly. Thank you "


Rep reply posted 2018-11-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-06

Excellent service

"I was looking for a replacement flatware basket for my dishwasher. The model # for my washer didn't match up. I sent an email and received a response within 24 hrs , ordred the basket that was correct., and received in less than a week. I will use Appliance part pros again should have need. The basket was exactly the one I needed and I received in a very timely manner. Thanks for the great service."

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Rep reply posted 2018-11-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-06

No surprises

"My experience with APP was positive. The part was shipped and delivered within an acceptable timeframe and like the title of this review states...there were no surprises. They followed up with me to ensure everything was kosher, so no reason to not buy from them again. "

Detailed Review Benchmark + -
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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-06

SUPER FAST AND ACCURATE

"Title says it all...…!!!!!!!!!!!!!!!"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-06

great service

"excellent ///////////////////"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-06

Very easy process!

"Ordering was simple. The part was delivered quickly and the video on how to install the part made the installation super easy and quick."


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-05

Fast Shipper Right Parts

"Parts were just what I need got the Dryer working that day Thanks for help Videos "

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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-05

++

"found it got it as promised"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome."

Kind Regards,
Cheryl T,
Customer Correspondence Team"”


Verified
5/5

2018-11-05

thumbs up !

"they had good parts diagrams with make it easy for identifying , so i could order the correct item.
Shipping was prompt.
"

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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-05

This sight saved me a alot of money.

"My dish washer was leaking, and I thought I would have to purchase a new one. This was going to be expensive since my counters are low and would require a ADA version. I saw you videos and after watching found that the fixed looked really easy. I ordered parts from your web site , received them in two days. It took me less than 30 minutes and the dish washer was fixed and back in service. Less than $50 and I replace a couple of extra items just to be proactive. Thanks I will definitely visit again if I need appliance parts."


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2018-11-05

Wrong part?

"The video shows this part being installed from the back of the machine. My machine opens on the front so that was wildly misleading . Also this part did not fix the problem. Now what ?"


Verified
5/5

2018-11-05

Chas panic resolved

"Oven burner flared out. Found online - AppliancePartsPro. Ordered replacement - best deal. Got to us a day ahead of schedule. Quality replacement. Grandma Happy."

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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”