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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-10-31

Easy purchase and easy install

"It was easy to find the part I needed and cross check it to make sure it was the right one. The part arrived quickly and the install videos they had for it made the process easy even though I had an updated model from the one in the video. The repair took about an hour, but I took my time and cleaned out some other hoses while I had it opened up. Good service all the way around. "

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Pricing of products and services

Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-31

Parts Purchase

"Delivered as advertised, good on line description, easy navigation."


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-31

Best customer service ever!

"First time using these folks. I ordered the wrong part, and then Fedex lost it. Called them with my sad tale and they immediately offered a full refund. On top of that they offered to help troubleshoot what was wrong with my dishwasher.
It doesn't get better than that.
"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-31

Excellent Service

"Delivery was quick and the process of ordering very efficient."


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-31

My experience with AppliancePartsPros.com

"Very good experience. I found the part online, ordered it and it was here in just a couple of days. Couldn"t be better!"

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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-31

Very Quick Service

"Order arrived in just a few days; fit perfectly"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-30

Fast delilvery

"Preparing to move I needed the bolts to secure my washer for shipping. They look right but won't install for couple weeks. Quick delivery."

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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-30

Maytag PAV2300AWW repair

"Without the videos I would've been lost. They made the repair so easy. I did receive a pump I ordered that wasn't an exact fit. However I was able to snip away a small section of metal to make it fit. It works so I have no complaint."


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-30

The best of the best

"This was my second time using them, they had my parts in shipped same day ordered and had them next day, the first time was to fix my dryer, and this time the washer. The speed, pricing, and assist videos are such a plus, not sure why you would go anywhere else. This is who all my friends use now. Thanks Appliance Parts Pros, you are what your name says you are Pros."

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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-30

Great Service!

"APP has everything a DIYer needs to fix your home appliances. They have great service and are easy to work with. Their tutorial videos are the best. "

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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-30

Replacement part

"Needed a new top rail stop for the dishwasher. Part arrived and I installed it on the rail, took about 20 seconds as the part was an exact fit.

"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-30

Perfect!

"Order arrived within a couple days and exactly what I needed! Couldn't ask for better service. Thanks very much!
"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-30

Excellent

"Got what I needed and fast. "


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-30

very quick service and part was exact replacement.

"Part came in when stated and was a perfect fit. very happy as I sold the house and needed it in short time frame and did not have the time for not fit problems or delays. Very happy about the service and fitment, thank you very much. would use again in a heartbeat. Hard to find reliable service in today's world and when you do, you go back to that well again and again.
Thanks, Rob.
"

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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-30

Parts were great

"Parts were well constructed and video was perfect to complete the repair. "

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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”