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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-10-30

Great Repair Videos

"I had the confidence to disassemble the washer, replace the drain pump, clean out the drain boot and replace the door boot/gasket with the help of your videos! Parts ordered were reasonably priced, arrived within 2 days. Being 60 years young, I accomplished the repairs and saved $$$ by not having to call a repairman. At times I wanted to throw in the towel but took a couple short "time outs" to regroup. My front load washer runs like new now!"

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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-30

Right part for the job

"Right part, right price. Thanks!
"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-30

every thing so easy to find

"every thing was so easy to find in the site based on model #. Appreciate the videos also. Thanks"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-29

Very good

"Easy site to find part.....fast delivery....help with installation,,, great!"

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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-29

Met expectations

"Ordering process was easy, arrived 1 day earlier than expected & part was correct & packaged well for shipment. Price was similar to other sites I had looked at. Would order again from them. "

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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-29

Excellent experience!

"I got the right parts and received them quickly."

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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-29

Fast & Reliable

"Site was easy to navigate & the product came quick. "

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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-29

Most helpful website and shopping experience - Satisfied Customer

"Excellent transaction with Appliance Pros. The troubleshooting and repair videos were the best I found on the internet. Prices and delivery were very good. Part was good quality and fitment was perfect. Will buy again from this supplier. "


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-29

Spot on...

"Great parts, price, and install videos....with quick shipping/ delivery...what's not to like...Thanks Pros"

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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-28

Very good chat help

"With chat they found the correct heating element for an old GE oven. Easy to install, problem solved "


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-28

Great Service

"Parts arrived on time. Awesome repair videos. The best appliance Pros hands down. Keep those videos coming!"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2018-10-28

My Experience

"Part was delived very timly however, the packing needs attention to detail. It was in a soft pack that was incerted in another soft pack. The inner soft pack WAS NOT sealed. As a result the part came out and one of the terminals was bent on the device. I was able to bend back in place, without damaging it to properly seat the connector. To avoid these problems kindly seat BOTH soft packs, especially the inner one to protect during shipping.

gb
"

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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. I apologize that your part arrived damaged. Please keep in mind that if a part is ever damaged in transit, we will replace it at no cost to you.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-28

perfect

"right part right price fast shipping and how to vidios "

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Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-28

Very satisfied

"They had parts you cannot find from the dealer because my unit is quite old. Good price, prompt delivery. They make it easy to find what you need with a very intuitive website. My best recommendation is that I would use them again."


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-28

Perfect fit

"Drip pans that are not easy to find in a store. Perfect fit! Shiny too."


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”