ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-10-27

Bravos xl

"Ordered parts and watched install video, and installed the part!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-27

Delivery was very fast. Part was right on. Thanks

"I didn't put the part in yet"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-27

DIY REPAIR OF GE DRYER

"SAVED $200 USING "YOU TUBE", PARTS MANUEL, AND ORDERING PARTS FROM APPLIANCE PARTS. I AM AN ANALYTICAL AND LIKE CHALLENGES. "


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-26

"Quick delivery. Good price."


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2018-10-26

Jenn air replacement drip pans

"Site helpful in locating the 25 year old model substitute for drip pans. Process easy and prices fair market. Only disappointment was the thickness and width of pans. Had well made Jenn Air pans and difference was notable. But, this is the standard for many things.
Nonetheless, would use them again for parts.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-26

it went without a hitch

"It went without a hitch..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-26

Easy!

"Looking for the part that I needed was easy and intuitive and the price was reasonable. It arrived timely and in good condition. Very satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-25

working again!

"My husband received the parts in a timely fashion and has replaced the old piece. The dishwasher is back to working perfectly."

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-25

Fast and accurate

"Used twice recently. Everything in stock as represented. Orders processed correctly and delivered on time, no issues, at a reasonable price. Will definitely use again......"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-25

Great Return Service

"About 1 year ago I bought a replacement controller for the high element on the stove. It worked, kind of. There was a lot of crackling noise coming from the new part, which was not right. Customer Service was great, sent a replacement part promptly which worked fine. This year the other high element on the stove stopped working properly (element would get red-hot at mid range setting) and ordered another replacement, promptly delivered!"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-25

One-stop shop

"Parts easy to find; clear, easy-to-follow instruction videos. The whole process - from ordering the parts to receiving and replacing them...took 2 days - couldn't ask for much better than that. "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-25

Maytag Dishwasher keypad

"Delivered promptly. I ordered wrong part-reordered correct one. They returned wiring part promptly. Deifintely recommend. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-25

Friendly service

"Very helpful in finding the part I needed after having ordered the wrong part myself the first time."


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-25

Fast delivery!

"I was amazed how quickly the parts arrived. I had the washer fixed faster than I would have if I scheduled the repairman to come. Thank you."


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-25

Easy

"Part removal was exactly like the video. Took 2 minutes to replace."


Rep reply posted 2019-05-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”