ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-10-25

Parts arrived fast

"Great service. When I had to contact someone with a question at off hours a pro was on the line to help"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-25

LG Ice Bin replacement.

"My LG Ice Bin finally bit the dust, It was a problem since the day I took possession of the refrigerator.
Looked for it on the Internet, pointed to AppliancePartsPros, ordered it and received it via FedEx Ground.
Peeled off the packing tape, poured the ice in it.
Works like a charm.
Thank you. I had used you several years ago for another refrigerator and had wonderful service and parts as well.
"

Detailed Review Benchmark + -
Overall product shipping and delivery process

Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-25

correct part and fast delivery

"they had the part i needed and got it to me fast so i could fix my dryer!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-25

Perfect

"Perfect part, easy to install, prompt shipment "


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-25

the young lady that help me

"the young lady that helped was excellent i would like to say think you again "


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-24

Fast shipping, correct part the first time

"Website drawings allowed me to identify and order the exact part I needed to replace the broken one on my existing appliance and it arrived right on time as promised."


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2018-10-24

6 inch wire temp sensor

"Good price on the part highway robbery on shipping."


Rep reply posted 2018-10-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We apologize for any inconvenience our shipping cost or policy may have caused. We strive to ensure we are providing the best pricing in all aspects for Do-It-Yourselfers budgets. In addition, we constantly work with our freight providers to provide the most cost effective shipping prices."

Kind Regards,
Amanda G.,
Customer Correspondence Team"


Verified
5/5

2018-10-24

Great Experience

"The live chat/help tool was great. Ordering was easy and they shipped same day. Was exactlt what i needed and received quickly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-24

Fabulous company!

"It was very easy finding the part I need and quick to ship! All at good pricing!!"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-24

Excellent!!!

"Very good parts selection and fast shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-24

Dish Washer panel

"Correct part and on time delivery. Good experience"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-24

Fast delivery

"Perfect service, thanks
Brgds
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-24

Great Service

"This is my second order with Appliance Parts Pros. The online ordering process was very easy and my part arrived on time!"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-23

Best Of The Rest

"I have ordered parts from your company for my dishwasher several times and have recommended your company to others, watching your "How To" videos is like having a service man right there with you!
Thanks,
Chris Johnson
"


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-10-23

Dryer is back in business

"Old Whirlpool gas dryer stopped turning. Video on Appliance Parts Pro showed how to service it. Ordered new belt and installed with no issues."


Rep reply posted 2018-11-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”