"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"I had checked out several on-line venders who showed this part out of stock. This vendor did not so I ordered the part. Now it’s back-ordered with an ever expending ship date. Not happy."
"The prices were reasonable, shipping fast and the how-to videos invaluable."
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"easy ordering and come on time"
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Great price and quick delivery part works perfect"
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Part fit perfectly repair took less than fifteen minutes"
“Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Had the wrong part so I returned it with no issues! Fast!!"
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Ordered the part standard delivery on a Sunday. There was some issue with my credit card information so they emailed me Monday morning. I called them back and straightened out my error and the part arrived the very next day! Saved me $2000 - $3000 on a new fridge!"
“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Part arrived early which was a good thing,Youtube repair video helped a lot although my model was a little different thanks"
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Quick, easy, on time shipping. Customer service on chat was awesome! They did not give up until finding the one little piece that I could not find. Husband loves their repair videos. Price comparison with other on line parts companies - always the best pricing. Hopefully nothing else breaks down for a while but if it does, this is where I will be to order the parts and utilize the repair videos. "
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T
Customer Correspondence Team”
"Parts arrived on time. One wrong part was shipped, but they offered to refund money or ship correct part. Went with refund due to shipping time and needing parts."
“Thank you for choosing AppliancePartsPros.com for your appliance repair needs. I do apologize for any inconvenience this situation may have caused. Thank you for your understanding and for allowing us to resolve the situation.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Found the parts that I needed. Watched the videos. Good website."
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Since some modern appliances like my Frigidaire refrigerator are built like a child's toy it is very important to have a good source for replacement parts.
The plastic shelf components that constantly break can be easily purchased and replaced by AppliancePartsPros.com. Quick shipping and good availability of parts!
"
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Recently purchased a door kit for my dishwasher. The process was very simple after watching the replacement part video. However, my parts came a day late."
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Fast ship, exactly as described, just what I needed."
“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Excellent Excellent Excellent "
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“We apologize for any inconvenience the delay has caused. The estimated date of arrival that we provide for back ordered parts is the time frame we get from the manufacturer. It is subject to change (sometimes sooner,times later). As soon as we receive back ordered parts we ship them out immediately to our customer. Again, we regret the delay. If at anytime you wish to cancel your backorder, please contact us and we will be happy to assist you.
Kind Regards,
Amanda G.
Correspondence Team ”