ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2018-09-03

Great experience!!

"Earlier and just exactly what I ordered. Thank you recommended."


Rep reply posted 2018-09-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-03

Washing Machine Dog Ears

"Replaced the dog ears in the washing machine agitator. Easy process to order parts and watched the instructional video on the website. Back in business in a matter of minutes. Thanks Appliance Parts Pros."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-09-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-03

Excellent service

"Parts was driver ed on time and had great qualiry. It was easy to install. My Dryer works great . Thanks "


Rep reply posted 2018-09-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-02

Great service!

"Great video on LG washer bearing and seal replacement .. I had a broken drum spider.
The video was very concise!!!
Parts were delivered as promised.
"


Rep reply posted 2018-09-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-02

Great service

"The part was identical to he original and fit perfectly. Shipping was fast as well. Thank you for great service!"


Rep reply posted 2018-09-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-02

replacement part

"ordering was easy, part sent out quickly. worked well !!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-09-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-02

Excellent, parts were exactly what I needed

"Excellent, parts were exactly what I needed. They were received promptly and easy to install. Thank you for your quality parts & service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-09-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-01

the right part

"the right part at the right price, and the repair videos "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2018-09-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-01

Great company.

"Fedex lost 1st part I ordered and a replace was sent out the next business day. Part fit like original and works great. Great customer service."


Rep reply posted 2018-09-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-01

Speedy Delivery

"Communication was excellent and delivery was quick."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-09-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-01

Excellent experience with AppliancePartsPros.com

"Videos showed how to fix problems with dishwasher which was not cleaning well. Parts came quickly."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-09-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-01

Dryer part

"We ordered and we received like promised. Everything was there.
"


Rep reply posted 2018-09-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-09-01

Replaced the GE dishwasher automatic soap dispenser pump

"GE Profile dishwasher automatic soap dispenser started leaking soap into the tub. Sears service guy said $494 to fix. Did my own research online and ended up at AppliancePartsPros.com. Ordered the $69 part and used the excellent do-it-yourself video to repair it myself in less than 30 minutes. Working fine now. Very happy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-09-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
3/5

2018-08-31

good to bad

"service was very good but shipping is terrible"


Rep reply posted 2018-09-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. Per your tracking, your order shipped on 8/24 and arrived on 8/30. If you have any other issues with your order now that it has arrived, please don't hesitate to reach out to us, and we will work to resolve them.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-31

Dishwasher silverware basket

"It was just what we ordered. Thank you."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-09-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”