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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2018-08-31

EXECELLENCE ...LIVES!

"easy, fast and the product was a advertised."


Rep reply posted 2018-09-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-30

"Easy to order with picture of actual part and timely delivery. The only draw back is the shipping/handling charge costs more than part."


Rep reply posted 2018-08-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-30

Excellent service, sales, and a great variety of parts

"low prices, great parts variety"

Detailed Review Benchmark + -
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Rep reply posted 2018-08-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-29

Ice maker repair

"Online video made repairs very easy, order was accurate & timely."


Rep reply posted 2018-08-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-29

Always easy to shop

"Got the right parts and hopefully fixed my mixer. Will be back if I need something else. I love this site. "


Rep reply posted 2018-08-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-29

AAAAAAAAAAAA++++++++++++

"Very good service dependable"


Rep reply posted 2018-08-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-29

Wonderful

"This company was great! Had the items needed in stock. Had a great on-line video showing how to do the installation. A great DYI."


Rep reply posted 2018-08-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-29

Quick and easy.

"It was exactly the part I needed and was delivered the next day. "


Rep reply posted 2018-08-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-29

Good service

"Received exactly what I ordered in a timely manner. I ordered lightbulbs and they arrived double packaged (in individual bubble envelopes within another bubble envelope) to prevent breakage. "


Rep reply posted 2018-08-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-29

My experience

"Navigating the website was clear and simple. The product I ordered reached me quickly. "


Rep reply posted 2018-08-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-29

Very easy

"Good experience part delivered as advertised"


Rep reply posted 2018-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-08-29

It fit

"The part fit, I was happy with the delivery time"


Rep reply posted 2018-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-29

Quick and easy. Thanks!

"Can only tell you that finding and ordering the part was quick and easy."


Rep reply posted 2018-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
3/5

2018-08-28

Sketchy, But Successful Nevertheless

"I knew what dishwasher part I needed, and luckily there were drawings on this site of the inner workings of my dishwasher. Or so I thought. It turned out that the drawings were very sketchy indeed, and the part I needed was drawn extremely small. It was hard to be certain that the part and the corresponding part number were the ones I was looking for and needed to order. So I copied down the number and looked in the next section for a picture of the dishwasher part. Wouldn't you know? It was one of the few that didn't have a photo or drawing to go with the number. I ordered on blind faith and, HOORAY!, I received the right part! All's well that ends well, I suppose."


Rep reply posted 2018-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. If you ever need help locating a part, we have Parts Pros Agents available 7 days a week, from 7 AM - Midnight EST. They are happy to offer you the assistance you need to make sure that you are getting the correct part for your appliance to solve the issues you are having. If you need any further assistance finding a part, returning the part you already purchased, or ordering additional parts, please don't hesitate to contact us at 1-877-477-7278 or you can chat us at our website: http://www.appliancepartspros.com/. We are here to serve!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-28

Refrigerator parts

"Basically it was very easy to find and order the part I needed and it didn't take long to get. The package was in great shape when it came.
Thank You
"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2018-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”