"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"I needed stove grate replacements for my stove as they were too hard to clean. I ordered new ones and I wasn’t expecting the delivery to be so fast. They look good on my stove too!"
"My 22 cubic foot Whirlpool Refrigerator -Freezer was not defrosting as it should. I did some testing as per Appliance Pros and found the defrost thermostat not working to allow the defrost heater to do its job. All working as fridge and freezer should. Thank you Appliance Parts Pros and your troubleshooting guide. Robert A."
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T
Customer Correspondence Team”
"I found many sellers for the replacement silverware basket for our dishwasher but appliancepartspros.com was the lowest price. Will definitely keep them in mind for other parts. "
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T
Customer Correspondence Team”
"I have used Appliance Parts Pros for all my OEM replacement parts, most recently I was shopping to replace my dryer lint filter and found a reasonably price one on Amazon, noticed the replacement was a different style so did some research and noticed several bad reviews (i.e. "not a good fit" Loose, etc...) so I placed my order with the supplier I knew and trust, unit is a perfect fit. The right parts everytime "
“Thank you for taking the time to review our site. We do get all of our parts from the original manufacturers, no aftermarket parts, so they're guaranteed to fit correctly! We are happy that you chose us and that everything worked out.
Kind Regards,
Cheryl T
Customer Correspondence Team”
"Asking for a part that I said was not manufactured anymore. They said have not heard this. Charged me , then a day, or before, later, recognized the part was not available. Having to credit my account, and, did NOT listen to the customer. Don't you know....the customer is ALWAYS right!
"
“We're always striving to improve our customers' experience, so we appreciate your feedback. I apologize that the part was discontinued before we could ship it to you, and that we did not have any remaining stock. We did our best to try to get you the part you need, but we do source all of our parts from the original manufacturers and do not sell third party, aftermarket parts, so when manufacturers discontinue parts, we no longer have access to them. Also, please be aware that you were never charged for this order. What you may have seen on your account statement was a pending authorization, as we do not charge until the order ships. If there is anything else you feel like we could do to rectify this and improve your experience with us, please don't hesitate to let us know.
Kind Regards,
Cheryl T
Customer Correspondence Team”
"I was quoted $221 dollars to replace the drain pump in my Whirlpool dish washer. A quick search on the Internet found AppliancePartsPros.com. Entering the model number revealed a great price and instructions on how to replace the part. The next afternoon it was delivered and in less than an hour the part was replaced.
In the words of Arnold "I'll be back"."
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T
Customer Correspondence Team”
"I ordered a dryer belt that was wrong and then found you and got the right one. Thank you! "
“Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Cheryl T
Customer Correspondence Team”
"While it felt pretty good to dry our clothes on a clothesline for a change. Kind of felt like the old days, but I knew it would get old in short order. Not only did AppliancePartsPros.com have the part I needed, it was delivered in a timely manner. Also it was really great that they had a video of how to replace it. The dryer in the video was very similar if not the same as my dryer."
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T
Customer Correspondence Team”
"Received the part is less.than 2 days. The video was spot on showing how-to do the repair along with the helpful tips."
“Thank you for writing this review. We hope the repair was successful.
Kind Regards,
Cheryl T
Customer Correspondence Team”
"Followed the steps to replace the bearings and fixed my washer in 3 hours, not including waiting 4 hours for adhesive to cure. Thank you"
“Thank you for sharing your experience. Don't forget to check us out on Facebook.
Kind Regards,
Cheryl T
Customer Correspondence Team”
"Excellent job from start to finish, easy to navigate on site, diagarams provided made identification of part very easy. Drain pump motor arrived as promise, on schedule. Installation video provided by site was excellent part went to n as describe with very little effort."
“Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T
Customer Correspondence Team”
"They made my repair more simple than I could imagine. I saved a lot of money doing the repair myself and Appliance Parts Pros made it possible!"
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T
Customer Correspondence Team”
"This was a prompt,mostly satisfying experience . The cost was reasonable,shipping prompt,however the packaging of the product left a good bit to be desired. The product bounced around in the box(box was crushed in shipment),causing two of the four supplemental parts to the element to be bent quite badly."
“Thank you for taking the time to share your experience with us. I do apologize for any inconvenience this situation may have caused. We will of course be happy to replace any damaged items at no cost to you. I'm going to have one of our Customer Service Agents reach out to you so we can get that taken care of, but if they don't happen to reach you, please feel free to call us or live chat with us and we'll get this taken care of for you.
Kind Regards,
Cheryl T
Customer Correspondence Team”
"I have been using this seller for several years now and I have never been disappointed with the products and their support. In fact, the webpage and the information available on parts and how to repair is getting better and better every year. The repairs I have done on my dishwasher and washing machine were simple to complicated, but I managed to get them all properly done and have probably saved hundreds of dollars in repair services and new equipment. I highly recommend doing business with them. I have never done a price comparison and shopped for cheaper offers, because I have been so satisfied with their prompt and reliable service that I don't see the need to go somewhere else. "
“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliances time and time again!
Kind Regards,
Cheryl T
Customer Correspondence Team”
"All went well. Instructions were good but there was one more layer- It was easy but time consuming."
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T
Customer Correspondence Team”