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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
1/5

2018-08-28

I

"I entered model LA5300XTW1 looking for the part that controls the water level using the part name as Load Level Switch which seemed to throw you all for a loop, there is no such thing"


Rep reply posted 2018-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. If you ever need help locating a part, we have Parts Pros Agents available 7 days a week, from 7 AM - Midnight EST. They are happy to offer you the assistance you need to make sure that you are getting the correct part for your appliance to solve the issues you are having.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-28

Easy to order, arrived as promised

"Easy to order arrived as promised "


Rep reply posted 2018-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-28

Excellent service.

"I received the parts right when they said they would. The video was very helpful."


Rep reply posted 2018-08-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-28

A-Wash in success

"Got the correct part and a fair price and installed as per video; I'm happy! (and my clothes are clean too!!!)"


Rep reply posted 2018-08-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-27

Competitive price and fast shipping

"Easy to navigate website. Competitive price and choice of shipping made my decision on where to buy a no brainer. "


Rep reply posted 2018-08-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-27

Excellent

"As always. Correct parts and quick delivery. Very happy with appliance parts pro"


Rep reply posted 2018-08-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-27

Washing Machine Fixed

"On Monday discovered Washer's agitator not working. AppliciancePartPros told me how to fix. Ordered the Repair Kit that same day. Arrived Wednesday and installed (30 minutes). Washer FIXED. What an awesome job and AppliciancePartsPro did awesome too."

Detailed Review Benchmark + -
Pricing of products and services
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Rep reply posted 2018-08-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
3/5

2018-08-27

They sent me the wrong part did not fit

"I would have hope that put an expedited shipping on the second part since it was not my mistake but they did not"


Rep reply posted 2018-08-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. I do apologize for any inconvenience this situation may have caused. Thank you for your understanding and for allowing us to resolve the situation.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-27

Super fast shipping

"I received my items the very next day! Thank you!"


Rep reply posted 2018-08-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-27

appliancepartspros 5 stars

"correct part fixed problem "


Rep reply posted 2018-08-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-27

Dryer

"Get job getting parts. We use your company all the time. Love it!!!"


Rep reply posted 2018-08-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-27

Fast Delivery - Exactly What I Needed

"I was amazed at how quickly the lint catcher arrived. It's the exact right replacement for the one that broke. Excellent!"


Rep reply posted 2018-08-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-27

excellent service!!

"Great Company!! We have ordered several times from this company. We have always had excellent service and the parts are of high quality. I have always been impressed with the fact that this company supplies the customer with a repair video for my exact appliance. I like them so much that I have told my friends about them!!"


Rep reply posted 2018-08-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-27

A little research saved $600+

"Watched the video of how to fix a dryer that was intermittently drying.
Bought the coils for $20 + $10 for fast shipping. Voila! Dryer restored. Daughter thinks I am a hero.
"


Rep reply posted 2018-08-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-27

Dependable

"Quick and prompt services. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-08-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”