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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2018-08-27

DIY from Ar.

"Received the parts quick."

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Rep reply posted 2018-08-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-26

Fast and right

"The right part the first time. Thanks"


Rep reply posted 2018-08-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-26

Promised as advertised

"Ordered a new felt trap for my 7 year old GE dryer. Order came as advertised, on time and well packaged. The video on their site was excellent and made the repair very easy."

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Rep reply posted 2018-08-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-26

APPLAIANCE PARTS PROS ..........COMING THRU WITH FLYING COLORS....GOOD JOB.

"I would give them a perfect score,the ice maker arrived the next day , my friend watched their video on how to replace a broken ice maker and this morning he simply followed the directions and there you have it. I have a new ice maker that has just given birth to its first ice cubes . I call that an outstanding success! Thank you."

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Rep reply posted 2018-08-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-26

Dryer fixed easily with their help.

"I was able to repair my dryer belt, rollers and start switch very easily with the helps of appliance pros. The videos are indispensable and make self repairs possible for little cost. Thank you."

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Rep reply posted 2018-08-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. We're so glad that you found our repair videos helpful! We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-25

filling the need

"They have what you need, they show how it goes, and they send it promptly! Who could ask for anything more??
"


Rep reply posted 2018-08-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-25

My mother is now happy

"Great service. My mother was worried she would have to buy a new drier."


Rep reply posted 2018-08-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-25

Part for LG washer

"Sent the right part and received it on time. Thanks"


Rep reply posted 2018-08-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-25

Fast delivery

"The part was easy to find on the website, and fast delivery. I haven’t had time to install it yet, but I have changed it before about 5 years ago, it is easy. Good service!"

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Rep reply posted 2018-08-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-25

Electric Stove element

"Awesome shipping time. Affordable parts. Easy websites to maneuver. Watched a YouTube video and it was so easy to repair. Second time ordering. Will again if need to. Thanks. "

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Rep reply posted 2018-08-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-08-24

Fruit storage trays

"Cheap design on trays that came with refrigerator, they broke ordered 2 new plastic storage trays, $85.00 for the two trays. Very expensive for plastic. Received them in 2 days.."


Rep reply posted 2018-08-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-23

Great service

"Great serviceGreat videos very easy to get the right parts"


Rep reply posted 2018-08-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-23

Came quickly and fit perfectly and now it works fine

"Easy quick and successful"


Rep reply posted 2018-08-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-23

clothes dryer fixed

"ordered an igniter and then a gas coil kit and for under $50 fixed our dryer. saved me $629 for a new dryer. thank you."

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Rep reply posted 2018-08-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“You are very welcome! Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-22

Easy to find the parts I needed, Fast shipping, Great How To videos!

"I began my search using the symptoms I was experiencing with my GE fridge, then got more specific with part names and eventually part numbers. I visited ApplicancePartsPros.com and found the part, plus other compatible parts (cross-referenced). I double-backed to my go to store in an effort to get the parts sooner-- but the big-name online retailer was not confidence-inspiring (images looked different, description and specifications showed conflicting info, warranty/exchange/return and Help was unclear or undefined. Cheaper price, but it wasn't worth the chance. I returned to AppliancePartsPros.com to complete my order-- they recommended some additional parts I might need -- I added them all to my cart and found that standard shipping arrived to my doorstep in 2 days! I used the video How-To's and repaired my appliance confident that I had access to support resources if I needed them. I'm so happy with my purchase and my fridge is running better than new! It beat hiring a GE contractor to come out and charge over $100 for diagnostics alone-- not to say that's sometimes the better route, but I learned something, saved money, and got a great feeling on accomplishment doing it myself!"


Rep reply posted 2018-08-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We're glad we could save you that technician call, and we hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”