"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"I order the product at a savings from other websites. The part was delivered in a couple of days. My refrigerator was up and running days after I ordered the part."
"My Kenmore dishwasher model 665.14573N612 suffered a broken tine in the upper rack adjustable arm part number W10350374. The tine held the front right wheel, which lost its ability to bear weight. I was not able to find a direct replacement, and after looking at two other sites this one pointed out that they had a new, better part to replace mine. The instructional video was detailed enough that I got through the whole repair easily. "
“Hello,
Thank you for using our site and for your feedback. We appreciate your endorsement!
Kind Regards,
Johnny
Customer Correspondence Team”
"Excellent help with on the phone personnel but the component we received did not include, and turned out it should not have, included the electrical wiring that attaches to the block. will have to call back and asked for more schematics. your service personnel are very very helpful"
“Hello,
Thanks for your feedback. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Johnny
Customer Correspondence Team”
"I placed my order and received it the next day! Shipping was expensive for such a lightweight part. That is my only complaint."
“Hello,
Thank you for writing this review. We are happy you chose us to help you fix your appliance.
Kind Regards,
Johnny
Customer Correspondence Team”
"Highly RECOMMEND. Fast delivery."
“According to UPS, the order was delivered on Thu, Feb 29, 2024. Please let us know if you didn't receive the order and we can get it reshiped. Please be advised however that we do not have technicians that go to our customer's homes to repair appliances. If it was a technician that was a no-show it would have been with a different company. Either way, we apologize for the inconvenience and again if you have an issue with the part you ordered please let us know.
Kind Regards,
Jason
Customer Correspondence Team”
"Thank you. The part was delivered in a timely manner and it was the accurate piece needed.
"
“Hello,
Thank you for using our site and for your feedback. We appreciate your review.
Kind Regards,
Johnny
Customer Correspondence Team”
"Ordered parts for our Cabrio washer and they arrived as expected. Used the Videos to confirm my steps and had the entire spring replacement completed in a little over 30 minutes. Great tips on video that really helped. Definitely recommend. "
“We appreciate you taking the time to leave us positive feedback on your experience. We are happy to hear that the repair went well.
Kind Regards,
Jason
Customer Correspondence Team”
"I have found the parts necessary to repair my clothes dryer at your site. I am sure this has saved me substantial money being able to do it myself, and on my own time (not having to miss work waiting for a repair man). Thank you, I a, glad I fund your company."
“You are most welcome! We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Jason
Customer Correspondence Team”
"Great experience. Website was easy to use. Their prices were cheaper than two others I looked up. Fast delivery and the website has these wonderful how to videos. Overall great experience!"
“Hello,
Thank you for taking the time to review our site. We are happy you chose us to help you fix your appliance.
Kind Regards,
Dixie
Customer Correspondence Team
”
"Wrong part for my machine. Will have to return it."
“Hello,
We apologize for any inconvenience this situation may have caused.
At the time of order, the model number of your appliance had not been entered. If you could give us a call with your model number, we are happy to help you find the part that goes to your specific appliance. Any of our Parts Pros Agents who answer will be happy to help you! We apologize for the confusion. You can give us a call at 1-877-477-7278 or you can chat us at our website: http://www.appliancepartspros.com/. We’re here to help 6 days a week.
Kind Regards,
Dixie
Customer Correspondence Team
”
"Original part was wrong, so easy return and replace and it worked! Thank you!"
“Hello,
Thank you for sharing your experience. We are happy everything worked out.
Kind Regards,
Dixie
Customer Correspondence Team
”
"Part worked perfect and great service "
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Things went well. Got the correct part in a very speedy manner."
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Perfect. Exactly the correct item needed. Fits perfectly, easy install. Fast delivery, Packed expertly."
“Thank you for taking the time to let us know how we did. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Fit was perfect, now I can use small pots,"
“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“Hello,
Thank you for sharing your experience. Your feedback is much appreciated.
Kind Regards,
Johnny
Customer Correspondence Team
”