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Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.15/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2024-03-12

Quality Part, Quick Delivery

"My oven part arrived in just a couple of days and matched the OEM part. Installation was easy and we weren't without our much-used oven for long at all."

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Rep reply posted 2024-03-12
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. We are happy to hear that the repair went well.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
4/5

2024-03-12

Quality product

"Ordered Utensil holder for dishwasher, good quality. Happy with it. But having only two expensive shipping choices that were almost half the price of the holder was ridiculous. You need to offer regular shipping that cost a lot less in addition to the fast shipping offered."

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Rep reply posted 2024-03-12
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate your feedback. Thanks for letting us know. Your comments are most welcome.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-03-11

Had the part and shipped it quickly

"They had the part and shipped to my remote location quickly. Range is working again! Thanks"

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Rep reply posted 2024-03-12
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“You are most welcome! Thank you for taking the time to let us know how we did. We are happy you chose us to help you fix your appliance.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-03-11

Easy and quick

"Easy to find part, order, and pay. Part delivery very quickly with standard shipping. Oven element came in big box and was packaged, padded perfectly."

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Rep reply posted 2024-03-12
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-03-11

LG Washer vibration

"My LG washer had a very severe vibration during the spin cycle.
Turns out the shock absorbers went bad.
Replacement was easy after following the video for how to disassemble the unit to get to them.
These guys are great!
"

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Rep reply posted 2024-03-12
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy you chose us to help you to get the correct part needed to repair your appliance.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-03-10

Great!!

"Parts worked great, and the video was great!"

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Rep reply posted 2024-03-11
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We're so glad that you found our repair videos helpful!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-03-10

Easy to find a part that matched with my model

"Super easy to find my part, and the parts arrived quickly. Unfortunately, my appliance is crappy with cheap materials, but this customer service was great!"

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Rep reply posted 2024-03-11
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-03-10

Gasket Replacement easy

"Taking off the freezer door speed up the process and using a hairdryer closed up the middle gaps. Thanks Appliance parts pro.com Gasket was top quality fit perfect"

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Rep reply posted 2024-03-11
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“You are most welcome! We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-03-09

I e place to do business

"Got the part I needed shipping was fast price was decent found out I needed much more washer was junked and returned part got a new washer"

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Rep reply posted 2024-03-11
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. I'm so sorry that you needed to return your order. If you need help with anything else please contact us at 877-477-7278.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
4/5

2024-03-09

"It takes too long to deliver the produce!!"

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Rep reply posted 2024-03-11
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. I'm sorry for any delay with your order. You choose our standard ground shipping which carries a shipping time frame of 3-6 business days. Your order shipped out on 3/1/24 and arrived on 3/5/24 which would put it within the shipping time frame. I apologize for any confusion. If you have any questions feel free to call us at 877-477-7278.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-03-08

Reliable Company

"Representative is knowledgeable with my request. Delivery was very fast. Thank you so much."

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Rep reply posted 2024-03-09
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

You are most welcome! Thank you for letting us know how much you liked our services. We are happy you found us.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-03-08

Refrigerator Kick Plate

"It was very easy to research the part on line and place the order. It arrived in 3 days which surprised me since they indicated it would take longer. I was very pleased that I was able to find the part for my 1987 Amana. "

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Rep reply posted 2024-03-09
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for your valuable feedback. We are happy to hear that the repair went well.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
3/5

2024-03-08

Gasket not cut properly.

"I ordered a dishwasher door gasket but it was cut 4” too short."

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Rep reply posted 2024-03-09
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

I apologize for the inconvenience. I have sent you a personal message to get this matter resolved; and we look forward to hearing from you soon.


Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-03-08

Exactly what I needed

"I need a new detergent dispensing drawer. The had just what I needed at a fair price. "

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Rep reply posted 2024-03-08
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for completing the feedback form. We are happy you found us.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2024-03-08

perfect

"a how to video and very clear instructions"

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Rep reply posted 2024-03-08
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for telling us. We are glad you liked our services.

Kind Regards,
Johnny
Customer Correspondence Team”