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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2018-07-29

Jama

"Great replacement and fast shipping"


Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-29

Ac Parta

"Second time ordering from appliancePartsPro and will do that again! Always on time and as described!
Thanks
"


Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-29

good company

"After placing my order, it was delivered securely to my home. Packaging was very sturdy and part was bubble-wrapped inside so no damage was possible. Will definitely order again."


Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-28

Heating elements for built in oven

"Order arrived quickly and part fit & worked perfectly!"


Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-28

Fast shipping

"I have ordered from them before and they always deliver the right part and it gets here quickly."

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Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-28

My new Best Source for parts

"Yes, I received my dishwasher pump quickly and found it to be an exact fit. I had compared this part with the cost of the original manufacturer and Appliance Parts price was significantly lower. Great product, exact fit - - good prices. You will definitely be my primary source for appliance parts in the future. Thank you. Rich"


Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-28

Three items:

"Items were delivered on time and as expected. Each part were of good quality, installed with minimal effort and our dryer is now working. Our contact with customer was a short pleasant experience.

Thank you.
"


Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-27

Great service and experience

"A bit slow on delivery due to stock availability however the correct part came and it was as promised...couldn't ask for more!"

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Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-27

Wonderful!

"Got the part I needed very quickly. Unfortunately I did order the wrong color, but their support team was extremely responsive in getting an RMA set up and letting me know which part I actually needed. The responsiveness to emails is some of the best I've seen from ANY company. Certainly will look to these guys if I need more parts in the future!"

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Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-27

Excellent service with next day shipping!

"I like the fact that I can buy just the part(s) I need to fix my issue. Not having to replace the entire dryer is not only a cost savings but good use of resources. After 14 years the dryer is working again and I hope I can get many more years out of it. But it is good to know that if something else goes out on it I can come back here again and get just the part I need.

Thanks!
"

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Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-27

Absolutely Great Company!

"When I need help with a purchase, what means the most to me is INCREDIBLE CUSTOMER SERVICE. I called in at 7pm and within 10 minutes was talking to a knowledgeable, helpful, American person who took care of any and ALL of my concerns!"

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Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-27

Awesome Experience!

"Extremely efficient and reliable!"

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Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-26

Frost Free Heater

"Automatically ordered the part off of the video. Part arrived. Everything went in place. Could not be happier. Have already recommended your website to a friend."

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Rep reply posted 2018-07-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-26

Ordered Parts fixed our dyer

"The parts arrived on time and I was able to fix our Whirlpool Gas dyer. Clothes are drying nicely now!"


Rep reply posted 2018-07-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-26

Awesome and knowledgeable

" I needed help with parts for my dryer. Chatted with a representative, told them the symptoms of my dryer and they directed me to the parts that I needed. I used their instructional videos to install the parts and now my dryer runs like new. "


Rep reply posted 2018-07-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T
Customer Correspondence Team”