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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2018-08-03

Mostly great to do business with

"The parts were exactly what I needed. I really enjoy the helpful repair information."


Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-03

Great Communication - Fast Delivery

"After reading the reviews, I decided to order my freezer gasket from APP. Within 24 hours of my order, I was called by a customer service rep to verify that I placed the order (since I was sending it to an address that was not my billing adderss). The rep was very kind, courteous , and informative. She released my order for shipping and I received it much sooner than I expected! I would definitely recommend this seller."


Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-03

easy

"The first time I ever ordered anything off the computer. I was surprised how easy it was. I repaired the dishwasher and saved a $150.00 repair bill. I am on an fixed income. So thanks."


Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-02

reliable and fast service

"Correct part was promised in 9 days. It arrived in 4. Simple to install. No problems."


Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-02

Site easy to navigate

"I ordered a lint screen for my dryer. The site made it very easy to make sure I had the right part and that it would fit."


Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-02

No problem. exact part needed. Fast service.

"needed a part, had the picture of part needed, I ordered and bingo, it was in the mail to me. Good price also.
"


Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-02

Always a great experience

"The product I ordered was delivered in the time I was told and works perfect.
Only one thing that does bother me and this has nothing to do with my experience with the company. This the second time in 4 years that I needed to replace that same element for my oven.
But again, the service was great, the web site was ease to navigate, select, and order.
"


Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-02

Great service

"Fast delivery and great service. Will use them again. Prices are much lower than everyone else!"

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Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-02

The right item, in a reasonable time

"Like I said, the right item, in a reasonable time"


Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-02

Perfect

"Everything was great and it was delivered on time"


Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-02

Easy Peazy

"Very easy to locate the needed part from the drawings and quick delivery.
"

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Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-02

Deleivered in less than 24 hours.

"It was a little difficult finding the part because my model number was not listed. But I found a machine with a different suffix that matched. The part came in less than 24 hours and it worked perfectly."


Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-08-01

Fantastic

"Very good experience. I sent e mail asking about backorder and received answer the very same day! Thank you for treating your customers with respect!"

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Rep reply posted 2018-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Customer satisfaction is important to us, so we always strive for prompt service. We're glad we could help!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
3/5

2018-08-01

Well

"I got the part and the screw enclosures were stripped.Like someone kept turning and turning .The part is plastic.I would have returned it but the product was 20 bucks not worth postage and handling.Thats it."

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Verified
5/5

2018-08-01

Great experience

"Easy to find parts. Parts arrived quickly. Fit and function are perfect. Will buy from them again if I am ever in need "

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