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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2018-07-26

Appliance Parts Pros

"Documentation was thorough. Charts and diagrams were available. Part lookup was comprehensive. Delivery was timely. Help videos were available."

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Rep reply posted 2018-07-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-25

Pleased

"Glass top arrived within two days. packed well,job went really well took about one hour to reassemble the new top very happy with the whole process "


Rep reply posted 2018-07-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-25

Got the right part

"Found the right part once again, this time for a washer. Easy search, quick delivery."

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Rep reply posted 2018-07-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-25

Always a Pleasure

"Staff helped me make sure I bought the correct part. Process was easy."


Rep reply posted 2018-07-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-29

Great service

"I ordered the part on Thursday afternoon and received it early Saturday, when I was informed by the part would be delivered by Tuesday... it was great!!! Thanks"

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Rep reply posted 2018-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-25

Great

"I’ve received what I ordered in timely matter. Thank you. So happy with the product and price."


Rep reply posted 2018-07-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-25

Great service

"Right part plus arrived on second day!"


Rep reply posted 2018-07-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-24

Dryer part.

"The part was just as described. Delivered on time."


Rep reply posted 2018-07-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-24

Jenn Air Range

"Quality parts at competitive prices, website is easy to navigate and find what I was looking for, repair was easy and I now have a couple more years of life for my Jenn Air range."

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Rep reply posted 2018-07-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-24

Microwave tray roller - Found!

"Easy to find the part I needed for Microwave turntable, shipping arrived just as expected."

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Rep reply posted 2018-07-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-24

Appliance part

"Received part one day early!"


Rep reply posted 2018-07-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-24

Dryer is down, the parts were easy to locate and order, came in a couple of days and doing laundry

"The parts were easy to locate and order came in a couple of days and doing laundry"


Rep reply posted 2018-07-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-24

Quick, service, great resource!

"The online help to order the right part and the ease of ordering made this a breeze. Thank you! I wish I'd fixed that dang refrigerator door earlier; it was so easy!
"

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Rep reply posted 2018-07-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. We're glad we could help you fix that dang door, finally!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-07-24

Whirlpool dryer heating element

"Delivered correct part on time.
"


Rep reply posted 2018-07-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
3/5

2018-07-24

electric dryer element

"Parts is okay, but took to long to get. Why would in go to In & Ohio then back to WV from Kentucky."


Rep reply posted 2018-07-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. We can't speak to why the courier chooses specific routes for their delivery, but it does look like, per your tracking information, you order shipped on 7/10 and arrived on 7/17. If you have any concerns with your purchase or if you need additional help, please don't hesitate to contact us. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”